Issue when subscribing to Google Calendar and icalendar

Hi @hayaalahmad,

Thanks for reaching out to us. Sorry to hear that you’re having this issue here.

We have an internal bug ticket for this, and I have added your case to it. I will definitely pass along the details you shared with our dev team.

We don’t have a time estimate, but you’ll be notified here when there are any updates.

Hang tight for now. If you require other assistance on another topic, please feel free to open a new thread.

Appreciate your time and patience here. Have a great day.

Best,
Abz

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Internal Bug Ticket Reference:
TEC-4264

Hi @abzlevelup

Thank you and waiting for your reply.
Have a great day.

Hi @hayaalahmad, I’d keep this thread open for now and we would notify you whenever there are updates regarding this issue here.

Have a great day. Please do not hesitate to bum a new ticket on our way for different topics/issues.

Best,
Abz

Hi @hayaalahmad
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I’m happy to report that we’ve recently released an update that should solve one or more issues reported here! Head over to your site and make sure all your event and ticketing plugins are up to date.

Thank you for your patience as we worked through this!
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Best Regards,
Rob

Thank you @robelemental!
I just updated, yes one issue is sorted. Now when I subscribe to any calendar, I get all events in that calendar (not just one month’s events) which is awesome!.
However, when making any update in an event, this update is not showing in my Google calendar nor Outlook Calendar, only icalendar is synchronized and updates immediately.

• This reply was modified 2 years, 5 months ago by hayaalahmad.

Hello @hayaalahmad, that’s awesome. Good to know that it is now working on your end and you’re able to subscribe to all events in the calendar not just by month selection.

However, when making any update in an event, this update is not showing in my Google calendar nor Outlook Calendar, only icalendar is synchronized and updates immediately.

Out of the box, Google refresh latency could take up to 24 hours, and we do not have control over this one. Please try it out again, wait for the latency, and see if that works out.

Let me know if this helps or if you do have more questions.

Best,
Abz

Hi @abzlevelup,

Thank you very much!, and yes Google calendar is updated now, but Outlook Calendar is still not updated. It’s ok I’ll give it time as I understand this is a new feature added to the plugin.

How did you get it to work? for example, when i click my iCalendar link, it spits this out and only generates JUNE in the calendar and not everything (all plugins updated to current ones)

webcal://www.domain.com/?post_type=tribe_events&tribe-bar-date=2022-06-05&ical=1&eventDisplay=list

I then open iCalendar and go to File–>New Calendar Subscription and enter in that URL and say update every 5 min but i only get one month — it’s likely happening b/c the date on the link shows 2022-06-05 in it. i’d like it to spit out the date from now to the end of time basically.

Anyone figure that out?

Hi @hayaalahmad, thanks for getting back to me. I also suspect it could be caching. Could you also clear cache and see if that makes a difference.

Best,
Abz

Hi @whiskcooks, thanks for reaching out to us. I’m curious, are you running the latest version of the plugin?

We recently released a new version of it that should fix the issue of not getting to subscribe to the month.

Looking forward to helping you with this one.

Best,
Abz

Hi @hayaalahmad,

Since we haven’t heard from you in a while on this topic we will assume that the problem was fixed or is no longer applicable and with that I will mark this as resolved.

If that is not the case, please let us know and we will gladly remove the “Resolved” tag and try to help you further. Or you can create a new topic with the problem if you prefer.

Best Regards,
Abz