[NSFW] Issue which has been caused by your plugin

  • Resolved simeon987

    (@simeon987)


    3 months, 3 weeks ago

    Hello,

    Currently we are facing an issue which has been caused by your plugin.

    When using the pagination buttons in a web page which is using the Divi Builder and as far as we are able to test - the Facebook Feed is cached it results in broken URLs as such:

    For example:

    Correct URL - https://exampledomain.com/new/?product-page=2

    Actual URL - https://exampledomain.com/new/?fbclid=IwZXh0bgNhZW0BMAABHRqepqv8b8zdxHvv6rAihWnIUI9j41XtmCd_y0ZIVlgwRHQWrcgvDapFTg_aem_F2gPFNgPcitV2PFWhKhzCA&product-page=2

    Given the added parameters the page does NOT go to the "second" list of products.

    Disabling the plugin CTX Feed does in fact prevent the issue from happening.

    Tested disabling Server caching, Browser caching, Object caching, DB caching and still the issue appears.

    In our testing it is triggered by a Mobile user clicking the button for pagination.

    CTX Feed Version: 6.5.4.

    WordPress and theme version were tested and proved irrelevant.

    Best regards,
Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support mansary

    (@mansary)

    Hi @simeon987

    As we couldn’t recreate the issue on our end, we kindly request you to open a ticket here.

    Thread Starter simeon987

    (@simeon987)

    Hello,

    I wrote to the email provided two days ago, but still no response.

    Regards,

    Plugin Support mansary

    (@mansary)

    Hi @simeon987

    We have replied to your email. Please, follow up on the ticket for further instructions.

    Plugin Support mansary

    (@mansary)

    Hi,

    We hope you’re having a great experience using CTX Feed. Since we haven’t received any further replies on this topic, we’ll be marking it as resolved for now.

    If you have any additional questions or need assistance, feel free to start a new conversation. We’re always here to help!

    Best regards,

Viewing 4 replies - 1 through 4 (of 4 total)
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