Issue with ApplePay

Hi @mansoor89 ,

I am having issues with applepay basically when I choose a personalised item and in the personalised details option when I try to do quick checkout using applepay the information on the personalised detail is not showing when the item is ordered. The only way round is adding the items to cart then checking out via applepay.

It is possible that the plugin you’re using for personalized products is not compatible with Stripe’s Apple Pay functionality. May I know what plugin you’re using for personalised products? Also, can you please share the URL of the product page?

Also is there a way I can add the Apple Pay on the last page of checkout without using custom checkout page builder?

You can add payment request buttons (Apple Pay) on the checkout page by adding the custom code here: https://docs.woocommerce.com/document/stripe/#section-30

To add the custom code, I recommend using the Code Snippets plugin: https://www.ads-software.com/plugins/code-snippets/

Do let us know if you have any further queries.

URL: retrowallarts.co.uk
The plug-in am using for the personalised extra fields plug-in called : WooCommerce TM Extra Product Options

Hi @mansoor89 ,

The plug-in am using for the personalised extra fields plug-in called : WooCommerce TM Extra Product Options

Thank yo for letting us know. I see other users have also reported that Apple Pay doesn’t work with WooCommerce TM Extra Product Options, once such thread is here: https://www.ads-software.com/support/topic/apple-pay-doesnt-work-with-tm-extra-product-options/

This happens because, at the moment, Apple Pay does not support custom fields (which are utilised by plugins like TM Extra Product Options).

I’d recommend upvoting this Idea:

https://ideas.woocommerce.com/forums/133476-woocommerce/suggestions/34518661-apple-pay-payment-request-to-support-custom-field

The Ideas Board is where developers go to look for future plugin features and improvements.

Do let us know if you have any further queries.

OK thank you i have done the vote i removed the applepay from from first product page using the code snippet and added the applepay at checkout page too thank you for your help much appreciated.