Issue with blank sidebar in Elementor

  • Resolved studiotaboom

    (@studiotaboom)


    4 months ago

    Dear Support,

    I am writing to request your assistance regarding an issue I have encountered with your plugin. While I have been successfully using Country Code For Elementor Form Telephone Field plugin to add country prefixes to the phone field without any problems, I am experiencing a significant issue when attempting to modify a form in the Elementor PRO builder.

    When I activate the “Conditional Fields for Elementor Form – Display Conditions” plugin and try to edit a form, the entire options screen in the left sidebar of the Elementor builder goes blank. This issue is resolved only by deactivating your plugin, at which point the options reappear.

    Thank you very much for your assistance. I look forward to your prompt response.

    Best regards,
    Virna

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support gurpreetk1

    (@gurpreetk1)

    Hi @studiotaboom,

    To troubleshoot the issue, could you please provide us with screenshots of the list of plugins activated on your admin side, as well as a screenshot of the console tab on editor side when the editor panel goes blank? This will greatly assist us in thoroughly investigating the issue.

    We are committed to resolving this matter as promptly as possible.

    Thank you.

    Plugin Support gurpreetk1

    (@gurpreetk1)

    Hi?@studiotaboom,

    As there has been no response from your end, I am closing this query. If you still have an issue, you can create a?new topic here.

    Hello @gurpreetk1 ,

    I just wanted to add that I’m experiencing the same issue as mentioned in this topic. I’ve encountered this problem on three different sites and I thought it would be helpful to report it.

    I hope we can find a solution soon.

    Thank you!

    FENOMICS

    (@fenomics)

    Same problem here. After update to Elementor Version 3.24.4 it works.. very nice.. good job! thanks

    @fenomics I’m glad it worked for you!

    Unfortunately, I’m still experiencing the same issue on my site even after the update.

Viewing 5 replies - 1 through 5 (of 5 total)
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