• Resolved bingleywaw

    (@bingleywaw)


    Hi there!

    First of, I really like your plugin and I’ve used it for many years now on different sites. However, I’ve been having an issue with it for a while on my current site. I believe Download Manager is responsible for a shift behaviour in the mobile burger menu. Meaning that users trying to open the mobile burger menu won’t be able to keep it open as it closes straight away. I discovered that behaviour after isolating every plugin installed one by one. After trials and errors, I finally managed to find that Download Manager Version 3.0.4 was the only stable version I could use. With every new version released, including latest 3.1.13 the problem comes back. Fortunately I have saved version 3.0.4 and I’m able to reupload every time so users are able to use the mobile burger menu and download all the files on my site.
    I just wonder if you have ever came across such issue? I guess it’s a compatibility issue between the theme [Kadence Virtue https://www.kadencewp.com/product/virtue-free-theme/ ] and Download Manager plugin. Or maybe some CSS issues?
    If you can have a look, this would be fantastic!
    Thanks in advance, Cedric

    • This topic was modified 3 years, 9 months ago by bingleywaw.

    The page I need help with: [log in to see the link]

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