Issue with category

  • Resolved iowebgr

    (@iowebgr)


    3 years, 4 months ago

    Hello,
    we are experiencing a strange issue. The plugin forces the gift card to appear in two categories. Its own Gift card category and another completely unrelated category from our store.
    I understand that the free version doesn’t allow changing categories but why does it force a second category where we don’t want it to appear?
    Best regards

Viewing 1 replies (of 1 total)

  • Hello,

    Thanks for using our plugin,

    As per your mentioned issue, it seems that the issue you’re facing is due to the third-party plugin or theme please run a test by deactivating the theme as well as third party plugin one by one you will find the culprit plugin.

    Best Regards.

Viewing 1 replies (of 1 total)
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