Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Kyle Gilman

    (@kylegilman)

    Please post a link so I can troubleshoot your problem. I’m not aware of any problems with Chrome or Opera playback with the current version of the plugin, so it will be very helpful for me to see your problem in action.

    Plugin Author Kyle Gilman

    (@kylegilman)

    Your videos are encoded so that the moov atom is at the end of the file. That usually means your video won’t play until the whole file is downloaded. I’m surprised that they streamed in earlier versions and that they work in other browsers. You should encode your videos with a program like Handbrake and make sure that “web optimized” is checked.

    Thread Starter crusin316

    (@crusin316)

    Hello Kyle,

    Thanks for the update, so what can be the way out now. i have around 30 videos on the site. am i suppose to convert them again and re-upload them or i can just download these videos from ftp and convert them in the handbrake software you just mentioned.

    Plugin Author Kyle Gilman

    (@kylegilman)

    I would recommend using FTP. Download, re-encode with Handbrake, then upload and replace the old files with the new versions.

    Plugin Author Kyle Gilman

    (@kylegilman)

    That video has the moov atom at the end of the file. The header indicates that it was encoded with FFMPEG, which always puts the moov atom at the end of the file.

Viewing 5 replies - 1 through 5 (of 5 total)
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