• lasse98

    (@lasse98)


    I’m experiencing an issue where passwords stop working after a while. However, I can temporarily fix the problem by clearing the cache, which allows visitors to use their passwords again. This is, however, a time-consuming process, and I’d prefer for the passwords to continue working without me having to manually reset the system. Has anyone else encountered this issue and perhaps found a solution?

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  • Plugin Author BWPS Team

    (@buildwps)

    hi @lasse98 ,

    Thank you for reaching out to us.

    As you described, this appears to be a cache issue. When you protect a page, it should not be cached. If the page is cached, when someone uses a password to access it, the content will be cached and displayed directly to anyone instead of showing the the password form until the cache expires.

    Could you please follow the document linked below to exclude the cookies from the cache or exclude your protected page from the cache, and check if it works?

    Reference: Caching Plugins & Cache Servers Integration

    Awaiting your reply.

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