Issue with comments notifications from last version

  • Resolved Alias79

    (@alias79)


    5 years, 11 months ago

    From the last version, editors are receiving mails when a user post a comment.

    I checked all options, and the notifications are disabled. I tried to configure the notifications for only the administratos in the advanced settings (“Notify users with selected roles about new approved comments”), but doesn’t works.

    When I disable Cleantalk plugin, WP stop sending this mails.

    • This topic was modified 5 years, 11 months ago by Alias79.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support SergeM

    (@serge00)

    Hello, @alias79.

    We will test this option again and inform you when we get any results.

    Please, wait. It may take 1-2 work days.

    Plugin Support SergeM

    (@serge00)

    Hello.

    We have tested the option “Notify users with selected roles about new approved comments” again and everything works as intended. Editors don’t receive notifications if they are not selected.

    Could you check if your mail client has redirection or auto-forward to other users?

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Issue with comments notifications from last version’ is closed to new replies.