Issue with conversions API

  • Resolved Henrik Nilsson

    (@henrik-nilsson)


    2 years, 9 months ago

    Hi!

    When I have Litespeed cache enabled, there is a problem with the conversion api for Facebook. Regardless of whether the box for Ajax is checked or not, the numbers in the event manager will be incorrect. Browser events are displayed correctly while the numbers for server events are 20 times more which is incorrect. When I deactivate the plugin, CAPI works as it should. How should I solve it?

Viewing 3 replies - 16 through 18 (of 18 total)
  • Thread Starter Henrik Nilsson

    (@henrik-nilsson)

    With the conversions API, the website collects the data, the data gets stored on the server, and the data gets sent to Facebook via API. With the pixel, Facebook collects the data (using cookies), the data gets stored on the user’s browser, and the data gets sent to Facebook via pixel.

    When Litespeed cache is turned on, the figures from api are complete. As soon as I turn off the cache, everything works as it should.

    Plugin Support qtwrk

    (@qtwrk)

    the website collects the data

    how exactly does it collect data ? by JavaScript ? ajax call ? rest api ? or something ?

    Thread Starter Henrik Nilsson

    (@henrik-nilsson)

    I waiting for more information from developer of PYI.

Viewing 3 replies - 16 through 18 (of 18 total)
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