Issue with direct links to page sections

  • Resolved susan1961

    (@susan1961)


    3 years, 5 months ago

    When sending a link to colleagues or supporters that contain a direct link to a section (using # in the url), it takes you to the section, but then immediately to the top of the page, and then page scrolling is unavailable. Example: https://www.soar-us.org/#events

    The links work properly from the site itself, but when sending a link out, such as if you click the one I added above, the issue I described occurs.

    This has only happened since installing the plugin to this WordPress site.

    • This topic was modified 3 years, 5 months ago by susan1961. Reason: typo

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author edo888

    (@edo888)

    Hi,

    I have tried to check, but I do not see the language switcher active on your website, please activate it, so I can check.

    You can also try our other plugin https://www.ads-software.com/plugins/gtranslate/ and check if it works with it or not.

    Thanks! ??

    Plugin Author edo888

    (@edo888)

    Hi,

    I have not heard back from you. Please feel free to reopen this topic if you need further help.

    Thanks! ??

    Thread Starter susan1961

    (@susan1961)

    I apologize! I had thought I had email notifications set to see when replies came in, but did not. I had to remove the plugin as we were sending direct links via email marketing and could not have the issue during this time.
    Next week I will be able to try the gtranslate suggested above and will let you know. Again, we have more emails going out that include these direct links and I cannot reactivate the plugin when it has been causing issues with these links.
    Again I apologize for not seeing your replies! Will get back next week!
    Thank you!

    Thread Starter susan1961

    (@susan1961)

    I do not have the plugin active on the website because we cannot have these issues occurring. I can activate temporarily when needed to view the issue.

    Plugin Author edo888

    (@edo888)

    Hi,

    Please let me know when it is active, so I can check.

    Thanks! ??

Viewing 5 replies - 1 through 5 (of 5 total)
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