Issue with Ditty-Ticker after returning from reading mode

  • Dear Support Team,

    on my website I have placed the Ditty-Ticker in the top right sidebar. The website has a reading mode that is activated by swiping the header. After I return from reading mode to normal mode, the ticker in the sidebar at the top appears dysfunctional. The font appears on top of each other and the appearance is not correct.

    The problem only occurs when the ticker is set in ‘Scroll left’ mode. In other ticker modes or when reading mode is not enabled, the ticker works fine.

    I have already tried various solutions, but without success.

    I would be very happy if you could help me to solve this problem.

    Thanks for your support.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author metaphorcreations

    (@metaphorcreations)

    Are you using a specific plugin to create the reading mode on your site? Or, how are you implementing this?

    Could you try creating a new Ditty (post type) ticker and replace the legacy Ditty News Ticker (post type) and see if that has different results?

    Thread Starter wegerl

    (@wegerl)

    Thank you for the information. The desired reading mode is in the template at https://wegerl.at/lesemodus-website/.

    I created a new ticker and set the scrolling direction to “left”. Unfortunately, the same problem continues to occur. Both tickers are now available online, and the upper ticker works fine when switching between normal mode and reading mode in the scroll direction on the right. However, the error affects the lower ticker, where the scroll direction is to the left. When switching to reading mode, the ticker is either invisible or has visual glitches.

    Please let me know more information or support to solve the problem.

    Thread Starter wegerl

    (@wegerl)

    Hello Support Team,

    In this case I have reduced the SCROLL DIRECTION from three ticks to one tick to the left, and so the problem is solved for the time being.

    Regards

    • This reply was modified 1 year, 5 months ago by wegerl.
    Plugin Author metaphorcreations

    (@metaphorcreations)

    Ok, thank you for letting me know. I am still looking into this issue to see what can be done. I’ve been a bit busy the past couple of week so it’s taking longer than I anticipated.

Viewing 4 replies - 1 through 4 (of 4 total)
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