Issue with Divi Builder

  • Resolved rafael97110

    (@rafael97110)


    3 years, 1 month ago

    Hi,
    I have an issue when I try to create a funnel.
    I receive the following error :

    “Oops! It looks like the page builder you selected is inactive.
    It seems like you have selected Divi-builder as your preferred page builder, but you do not have the plugin Divi activated on your site.
    Please install and activate Divi-builder to import ready funnel templates.

    If you want to create & design funnel pages without using Divi, then don’t worry. You can go ahead and create funnels from scratch using any page builder/editor. It will work just fine.”

    Divi is installed on my website but WP Funnels seems to not detect it =/
    What can I do ?

    Thank you

Viewing 14 replies - 16 through 29 (of 29 total)
  • Thread Starter rafael97110

    (@rafael97110)

    Hi @cssultan
    Works perfectly well on my side !

    Thank you for the quick fixes

    C S Sultan

    (@sultan00rextheme)

    Great!

    • This reply was modified 3 years, 1 month ago by C S Sultan.
    Plugin Support C S Sultan

    (@cssultan)

    Great!

    Feel free to let us know if you face any further issues.

    Also, please take 2 mins of your time and give us a rating.

    Ratings will help us stay motivated and maintain quality support. Hope you understand.

    Thanks.

    I am receiving the same error as shown here on the latest version

    Plugin Support C S Sultan

    (@cssultan)

    Hi @a2zbrandon , could you share the following:

    1. WordPress version
    2. Version of WPFunnels (Basic and Pro)
    3. PHP version
    4. Div version (theme or builder)
    5. What theme you use (in case you are not using Divi theme)

    Thanks.

    a2zbrandon

    (@a2zbrandon)

    WordPress version 5.9
    Version of WPFunnels (Basic and Pro)Version 2.2.4 & Version 1.2.4
    PHP version PHP version 7.3.33 (Supports 64bit values)
    Div version (theme or builder)Divi Version: 4.14.7
    What theme you use (in case you are not using Divi theme) Divi Child Version: 1.0.0

    oo

    (@outiojala)

    I also still have the same issue.

    For example imported pages looks as below and Divi Builder gives the same error message than before.

    https://ibb.co/9pj6Dcc
    https://ibb.co/9rmN7kC

    Plugin Support C S Sultan

    (@cssultan)

    Hi @a2zbrandon and @outiojala , can you do the following:

    1. Clear cache in your site (if any caching plugin is there).
    2. Clear browser cache

    Now reload the page and check.

    Let us know the outcome.

    Thanks.

    a2zbrandon

    (@a2zbrandon)

    I have tried a couple times already clearing both wp rocket and my browsers cache.

    oo

    (@outiojala)

    I also tried that multiple times as well as deactivating other plugins. I use WP Fastest Cache.

    Plugin Support C S Sultan

    (@cssultan)

    Hi, we are taking a look and will try to re-create the issue.

    I will inform you of our results here.

    Sorry for the inconvenience.

    Plugin Support C S Sultan

    (@cssultan)

    Hi @outiojala and @a2zbrandon , can you guys create a funnel and then give us the link to the page where you are seeing that error?

    Thanks.

    a2zbrandon

    (@a2zbrandon)

    Here is a video showing the error in action

    Plugin Support C S Sultan

    (@cssultan)

    Hi @a2zbrandon and @outiojala , this seems like a different issue than the original thread. Can you send us an email with the following:

    1. PHP version
    2. Do you use any Divi Addons?
    3. A screenshot of your currently installed plugins.
    4. A link to the funnel you created

    Reach out to us directly and we will help you out ASAP.

    Thanks.

    • This reply was modified 3 years ago by C S Sultan.
Viewing 14 replies - 16 through 29 (of 29 total)
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