Issue with Editing Appointment Times for Multiple Customers in the Same Time Slo

  • Resolved maryamait123

    (@maryamait123)


    9 months, 2 weeks ago

    Hi [Support Team],

    I hope this message finds you well. I’m reaching out regarding an issue I’ve encountered while using the Amelia plugin.

    When two or more customers book appointments in the same time slot, I often need to edit the time for one of them. However, upon accessing the dashboard, I’ve noticed that all appointments scheduled for the same time are grouped together. Consequently, when I edit the time for one appointment, it inadvertently changes the time for all others in that same time slot.

    This grouping of appointments poses a challenge as it limits my ability to manage individual appointments effectively. Is there a solution available to separate these appointments within the dashboard, allowing for independent editing without affecting other bookings in the same time slot?

    I would greatly appreciate any guidance or assistance you can provide to resolve this issue. Thank you for your attention to this matter.

    Best regards,

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author ameliabooking

    (@ameliabooking)

    Hello, thank you for reaching out to us.

    Can you please let us know which version of the Amelia plugin you have installed on your website?

    Looking forward to your reply.

    Thread Starter maryamait123

    (@maryamait123)

    Hello,

    Version 7.4 and I have a pro version

    • This reply was modified 9 months, 1 week ago by maryamait123.
    Moderator Yui

    (@fierevere)

    永子

    For pro or commercial product support please contact the developer directly on their site. This includes any pre-sales topics as well.

    As the developer is aware, commercial products are not supported in these forums. I am sure they will have no problem supporting you there.

Viewing 3 replies - 1 through 3 (of 3 total)
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