• bruno740198

    (@bruno740198)


    I’ve encountered an issue after updating the plugin. When the quiz maker plugin is active, the Elementor widget panel fails to load. However, upon temporarily deactivating the plugin, the problem resolves.

    For reference, I followed Elementor’s guide on this issue: Elementor Widget Panel Not Loading. This suggests a possible conflict between the plugin and Elementor.

    Please let me know if there’s a solution or if a patch is being worked on.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Jasmine

    (@hyenokian)

    Dear @bruno740198,

    Thank you for your topic.

    We have reviewed your case on our end and did not encounter the same issue, so it appears that it may be an individual conflict.

    To help us further investigate and understand the root cause, please provide the following information.

    1. The versions of WordPress, PHP, Quiz Maker plugin, and Elementor you are using.
    2. A short video demonstrating the issue you mentioned.
    3. A link to your website.
    4. Additionally, please let us know when the issue first started occurring.

    Also, please remove the [NSFW](Not Safe For Work) mark as it does not match this topic.

    Looking forward to hearing from you.

    Thank you.

    Thread Starter bruno740198

    (@bruno740198)

    Dear Jasmine @hyenokian,

    Apologies for the [NSFW] tag; I have no idea how it got added to the topic. Unfortunately, I’m unsure how to remove it.

    Here are the requested details:

    • Website: https://quizbombs.com/
    • WordPress Version: 6.7.1
    • PHP Version: 8.1.30
    • Elementor: 3.25.9
    • PRO Elements: 3.25.3
    • Quiz Maker: 6.6.4.9
    • Solid Security Basic: 9.3.5
    • WP Fastest Cache: 1.3.2
    • Yoast SEO: 23.9

    I’ll provide the short video demonstrating the issue soon.

    Thank you!

    Plugin Support Jasmine

    (@hyenokian)

    Dear @bruno740198,

    Thank you for your reply.

    We have reviewed your case and have not been able to replicate the issue on our end.

    However, please note that, with the latest Quiz Maker update (version 6.6.4.9), certain styles in the admin dashboard were modified, which should not be related to the issue you’re experiencing.

    Therefore, it’s possible that the issue is not connected to the recent update.

    Please contact us via this form for further investigation. Our customer care specialists will check your case in detail and will provide you with a complete answer as soon as possible.
    You can also send the requested information via email.

    Regarding your question on how to remove the NSFW mark, please refer to the screenshot below?
    Just, untick the checkbox.

    Looking forward to hearing from you.

    Thank you.

    • This reply was modified 1 hour, 15 minutes ago by Jasmine.
Viewing 3 replies - 1 through 3 (of 3 total)
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