Issue with “Ending Date” Field in Auction Plugin

  • Hi Support Team,

    I hope this message finds you well. I am experiencing an issue with the auction plugin on my WordPress site. Despite setting the timezone correctly and ensuring all other fields work properly, the “Ending Date” field does not accept input and turned light purple.

    I am using Astra theme.

    For troubleshooting I Deactivated all other plugins to check for conflicts, Switched to the default Twenty Twenty-four to see if the issue persists, ensured timezone setting are correct.

    Despite these efforts, the “Ending Date” field still does not accept input. Could you please assist me in resolving this issue?

    Thank you for your support.

    Shamim

Viewing 1 replies (of 1 total)
  • Plugin Author Nitesh

    (@nitesh_singh)

    Hi @shamimwp,

    Thank you for reaching out to us. We have reviewed your query.

    After thoroughly testing the plugin, we found it to be working as expected, including compatibility with the Astra theme. The start and end dates are being selected without any issues. Please refer to the attached video for verification.

    Video: https://we.tl/t-BR0PKAdIgi

    It seems that the issue may be specific to your site. To assist you better, please review the following points:

    -> Ensure that you are using the latest versions of WordPress and the Ultimate WordPress Auction Plugin on your site.

    -> The issue you’re experiencing might be caused by a JavaScript error in your browser’s console, which could prevent the “Ending Date” calendar from functioning properly. Please check your browser’s console for any errors and resolve them if necessary.

    -> We recommend recording a video showing the issue and sharing it with us. This will help us better understand the problem.

    As this involves private information about your site, please share the requested details securely via our contact form. Once we receive your response, we’ll investigate further and get back to you.

    Thank You

Viewing 1 replies (of 1 total)
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