• Resolved jinguru

    (@jinguru)


    Hi – I am a big fan of this plugin!!

    However I seem to be experiencing a slight issue with the mobile view of the filterable gallery on the attached link.

    The filtering works perfectly fine on laptop/desktop
    But it does not seem to work at all on mobile which is a bit strange.

    Please can you advise!

    Thanks

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Abid Hasan

    (@abidhasan112)

    Hi @jinguru , I just checked on my desktop and laptop. It seems like filter in your website is not working on desktop/laptop aswell.
    So I’m assuming the caching/assets issue there.

    Can you please try doing this following: To regenerate assets, you can go to wp-admin -> Essential Addons then, switch to the ‘Tools’ tab and hit the Regenerate Assets button. Check out this screenshot: https://prnt.sc/pvozsx

    Also, make sure to Regenerate Files from wp-admin -> Elementor -> Tools as well. Check out this screenshot: https://prnt.sc/r3b588

    Then try again.
    Let me know how it goes. Thank you.

    Thread Starter jinguru

    (@jinguru)

    Hi Abid

    Thank for the swift respone

    I have done that and that seems to have done the trick!

    Thanks a lot for that!

    Thread Starter jinguru

    (@jinguru)

    Hi Abid

    Just to let you know it happened again. So i redid the process as recommended and it seems to be ok

    However – i forgot to mention – i have an optimizer plugin WP-Optimize which minifies JS and CSS files

    Once in a while it resets these minified files.

    I’m wondering if this is the cause/problem?

Viewing 3 replies - 1 through 3 (of 3 total)
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