• Hello everyone,

    I build a theme on Elementor with Royal Addons (using its Theme Builder for Header & Footer) several months ago. I also used it to build all my pages and articles. No problem ever

    Until this morning, when all the fonts on my website have changed : in the header, the footer, & all pages.

    At first, when I clicked on “Edit a page” I would see it as I had built it.

    Now, I see them as they appear on the internet in the editing section as well, and only 6 fonts are available in the menu !! (as opposed to dozens up until now …)

    Can someone tell me what is going on and help me fix it please ?

    The page I need help with: [log in to see the link]

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  • Plugin Contributor Givi WP Royal Support

    (@ggedenidze1982)

    Hi,
    First, thank you for choosing our theme and service.

    Please Navigate to Tools > Site Health > Info (tab) and click on the “Copy site info to clipboard” button, then send the information to our email: [email protected]

    Also, navigate to Tools > Export – choose All Content click on Download Export File, and then send this file to our email – [email protected] as well.

    We will analyze your system and replicate the same case. This will help us to debug the issue much easier and provide a faster solution.

    P.S. Please don’t forget to mention the support URL from www.ads-software.com

    Kind regards,
    Givi

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