Issue with gravatar image upload

Hi,

Can you please do a conflict test on the theme first and then plugins and see if it is caused by a conflict.

Thanks

Hi @ultimate Member admin,

Could you advice how can I test it? Also, if there’s any direct way to troubleshoot it?

Thanks!

Please see this doc: https://docs.ultimatemember.com/article/96-how-to-do-a-plugin-theme-conflict-test

Dear developers, Im trying to upload profile and cover image , but it doesnt work. The aply button is not active at all, pls advise what to do. Thank you!

There seems to be some conflict with several major themes (from themeforest) that can’t work well UM plugin. I don’t seem to able to troubleshoot this.

Hi All,

Can you please try to update the plugin and see if this resolves the issue?

Thanks.

Hi @um,

The problem still persist. Refer screencap below:

https://labs.chup.asia/wp/gravatar-issue-02.png

The dropdown seems missing.. FYI, I’ve tested this problem exist in these themes from themeforest:
Salient
Bridge

Thanks!