Issue with Gravity Forms

  • Resolved maelga

    (@maelga)


    8 years, 7 months ago

    Hi Voltronik,

    My users submit custom post types with Gravity Forms.
    These CPT are submited as ‘pending review’ and BNFW sends them a email notification once their post is published.

    I haven’t add any issue with this, until I tweaked the process slightly.
    User can now edit the custom fields of their published post (also with GF) without having to go through the review again, i.e. the status of their post remains ‘published’.

    The issue is now that they receive a notification that their post has been published as soon as they have submitted their new custom fields. As the post was already published, it makes no sense for users to received such instant notification.

    I have tested with ‘normal’ posts and the issue does NOT arise.
    So it is likely an issue with any of the following plugins required to update cpt with GF:
    -https://www.ads-software.com/plugins/gravity-forms-post-updates/
    -https://www.ads-software.com/plugins/gravity-forms-custom-post-types/

    Is there a way for BNFW to ensure that post status have transitioned from draft, pending, etc. to published before the plugin sends a ‘new cpt published’ notification?

    https://www.ads-software.com/plugins/bnfw/

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author bnfw

    (@voltronik)

    Hi maelga,
    Thanks for your message.

    It sounds like the Gravity Form add-on that you’re using is re-transitioning the post from publish, back to something else, then back to publish again. BNFW handles it in one direction but can’t detect if it’s doing it multiple times.

    Do you know what process it goes through when you edit a custom field?

    Thanks,
    Jack

    Plugin Author bnfw

    (@voltronik)

    Closing due to inactivity. If you need further help with this, please feel free to re-open this thread.

Viewing 2 replies - 1 through 2 (of 2 total)
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