Issue with Hidden Fields not sending

  • Resolved athenagold

    (@athenagold)


    1 year, 5 months ago

    Hi there,

    My client is using the Forminator plugin with hidden fields and some custom code for his Cost Estimator quote form, which another developer built several years ago. The form was working fine until earlier this year when an update on April 10th broke our hidden field submissions. The data from the form inputs was no longer being recorded – instead, we were only seeing the form label both in the WordPress Forminator entry data and in the data being emailed via notifications. We had to revert to an older version of the plugin and have been using an outdated version for months.

    We believe that our problems were connected to this reported issue: https://www.ads-software.com/support/topic/hidden-field-not-send-to-integration-webhook/

    We were in touch with your Support team and told you guys were working on it. When I checked in recently I was told that the hidden fields bug in the above support topic had been fixed. However, on testing the updated version of Forminator, we are still having the same problem and we’ve had to continue using the old version.

    Your Support team told me to post the issue here. We would appreciate guidance and help with this issue. Please advise ASAP. Thank you so much in advance!

    Raeanne
    Web Dev for SpecialtyStainless.com

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Williams – WPMU DEV Support

    (@wpmudev-support8)

    Hi @athenagold

    I hope you’re well today!

    This isn’t a bug and is not related to the webhook issue.

    There was a change in Forminator at some point and after version, I believe, 1.24 hidden fields are additionally validated/sanitized for security reasons. They can only contain whatever is set in field settings and any data put there via custom code will be stripped off.

    I’m not sure what code are you using but if it’s some sort of JS that fills-in the field, then the simplest way to fix that to make code work again would be:

    – simply replace “hidden” fields on form with regular “text” (input) fields
    – hide those fields with CSS
    – and update field IDs in your code to match those new fields.

    Kind regards,
    Adam

    Thread Starter athenagold

    (@athenagold)

    Ahh, Ok. Thank you for the additional info. As I’m not the original developer and the custom code is beyond my skillset, my client will probably have to hire someone else to fix the issue. But thank you for helping us get to the bottom of it!

    • This reply was modified 1 year, 5 months ago by athenagold.
Viewing 2 replies - 1 through 2 (of 2 total)
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