[NSFW] Issue with Icons Not Displaying After AJAX Call

  • keith7878

    (@keith7878)


    2 months ago

    Dear YITH Support Team,

    I hope this message finds you well.

    I am currently using the [YITH plugin name, e.g., YITH WooCommerce Wishlist] on my website, and I’ve encountered an issue where the icons (e.g., wishlist icons) disappear after an AJAX filter or call is applied on the product grid.

    The issue occurs under the following conditions:

    • When an AJAX-based filter or sorting is applied on the shop page.
    • The icons are initially visible but disappear after the AJAX content is loaded.

    I believe this might be related to the plugin not reinitializing the icons or scripts after the AJAX call. Could you please guide me on how to resolve this issue? If there are any hooks or JavaScript reinitializations I need to implement, I’d appreciate your assistance in outlining the necessary steps.

    Here are some additional details for your reference:

    • Plugin Version: 4.1.0
    • WordPress Version: 6.7.1
    • Theme: Custom Theme

    Please let me know if you need any further information or access to troubleshoot this issue.

    Thank you for your time and support!

    Best regards,
    Kapil Goyal

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Juan Coronel

    (@juaancmendez)

    Hello there,
    thanks for contacting us and I hope you’re doing well!

    Our plugin does not support loading shop items via AJAX. However, you can contact your theme’s support to check if they can run the following trigger after displaying the new items via AJAX:

    jQuery(document).trigger( 'yith_wcwl_reload_fragments' );

    Check it out and tell us any doubt, please.

    Best regards.

    Hi

    I am facing similar issue. how can we resolve ? please help me with this

    in product loop , shop page, category archive page why it showing in first 12 products other products coming from lazy load in that its not displaying

    Plugin Support Juan Coronel

    (@juaancmendez)

    Hello @joyawplogin ,

    I suggest you try what I mentioned in my previous answer. Or you can create a separate topic.

    Best regards.

Viewing 4 replies - 1 through 4 (of 4 total)
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