• Resolved riffcko

    (@riffcko)


    Hello,

    I’m using yayamail and utilizing the “item order” woocomerce element.
    But i’m facing some issue with it.

    1. The total “original” item price is completely wrong, it just don’t make sense and it’s everything from 20 to 2000x . The final item price is correct however so that’s good. in the picture below, the original item total price should be 600 instead of 14 400.

    2. The price is showing excluding tax, while the item total price is showing including tax. our shop is set to show price including tax, is there a way I can change the so the price per item is showing price including tax?

    I would highly appreciate you could assist me or guide into the right direction to fix this issue, especially the first one.

    Thank you in advance

    For picture below:
    Product is on sale for 21 instead of 25, that’s including 25% tax. The item total is showing the price including the tax while the item price is excluding the tax.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support mialewp

    (@mialewp)

    Hello @riffcko,

    Good day!

    Thanks for reaching out to us. Could you please contact our technical support team via https://yaycommerce.com/support/? Please use the live chat section for prompt support.

    We would like to check more details on your setting to debug if it’s possible.

    Looking forward to hearing back from you.

    Best regards,

    Mia

    Plugin Support mialewp

    (@mialewp)

    Hi @riffcko,

    Greetings!

    Since we have resolved the issue for you via email therefore we would like to mark this topic as resolved.

    By the way, thank you so much for taking the time sharing your experience with us and for the wonderful review.

    Wish you a great day ahead.

    Best regards,

    Mia

Viewing 2 replies - 1 through 2 (of 2 total)
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