Issue with JetElements Testimonials

I’m not sure how the plugin affects the testimonials but there’s a CSS rule in your theme that hides the testimonials:

.jet-testimonials__instance:not(.slick-initialized) {
    display: -webkit-box;
    display: -ms-flexbox;
    display: flex;
    visibility: hidden;
}

Visibility value should visible:

.jet-testimonials__instance:not(.slick-initialized) {
    display: -webkit-box;
    display: -ms-flexbox;
    display: flex;
    visibility: visible;
}

What happens when you temporarily de-active the plugin? Can you de-active it and let me know so I can check your page again?

If I change that to visible, the testimonials do show up, but ALL of them (instead of just 3 at a time) and the slideshow effect doesn’t work. So that CSS rule is correct, because it hides all testimonials except for 3 that are supposed to be shown at a time.
I’ve disabled the plugin to show what it’s supposed to look like.

OK, try the following and let me know when you do:

Re-activate “page scroll to id”.

Go to plugin settings and set “Highlight selector(s)” option value to:

nothing

Disable “Prevent other scripts from handling plugin’s links” option.

Save changes, test and let me know so I can check it.

Done, but still not working.

OK, in plugin settings, set “Selector(s)” option value to:

a[href='#test']

Disable “Enable on WordPress Menu links” and “Auto-generate #ps2id-dummy-offset element” options.

Save changes and let me know

Done, but still not working ??

Have you used any of plugin’s shortcodes in Elementor in your page(es)?

Also disable “Display widgets id attribute” option in plugin settings.

Done. I don’t have any shortcodes on that page.

One last thing:

Download plugin’s development version here:

https://downloads.www.ads-software.com/plugin/page-scroll-to-id.zip

and replace the “Page scroll to id” version you have with the one above.

Unfortunately same issue…

I’d be more than happy to send you WP Admin login so you can test.

Can you temporarily disable Cloudflare rocket-loader?

That was it! Turning off rocket-loader fixed the issue. Please let me know if at some point your plugin will be compatible with rocket-loader so I can turn it back on.
Thank you!

Great ??

The plugin usually works with rocket-loader. I think it’s the combination of rocket-loader, “Jet Elements testimonials” and “Page scroll to id” that causes the issue.

Maybe there’s a way to exclude some scripts from rocket-loader or to manually set which scripts the rocket-loader will use? If yes, try excluding either “Jet Elements testimonials” or “Page scroll to id” and see if it works.

In any case, you can revert the changes we did in plugin settings (esp. the “Selector(s)” and “Prevent other scripts from handling plugin’s links” options).