Issue with Lazy load

  • Resolved Finn

    (@phuc8509)


    3 years, 4 months ago

    Hi,
    I found a little issue at the way shortpixel delivering optimized img. My theme have lazy load function and if it was activated, any img cached by lazy load was not an optimized img.
    In the attached link. My product thumb got 2 img, featured and hover img. Hover img cached by lazy load function and it’s not an optimized img. If i disable lazy load, it’s work correctly again (both 2 img optimized). So i guess the plugin conflict with my theme lazy load function somehow.
    Please take a look and guide me fix this issue.
    Thank you.

    The page I need help with: [log in to see the link]

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  • Plugin Support Gerard Blanco

    (@sixaxis)

    Hi @phuc8509!

    Our plugin only replaces your physical image files with the optimized versions. If your images are showing optimized in certain conditions, it means that the optimization process completed with success, and that the old version of the image is being cached by your website or some plugin.

    It would be different if you didn’t see the optimized version at all, but since you do, all I can tell you is that you should make sure that all caches are flushed properly, because from ShortPixel’s side, everything works properly. Here’s a document you will find useful: https://help.shortpixel.com/article/426-how-to-clear-wordpress-cache

    If you have any question, let me know!

Viewing 1 replies (of 1 total)
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