issue with LearnPress integration with LearnPress – WooCommerce Payment Methods

  • Resolved qaximkhan

    (@qaximkhan)


    2 months, 1 week ago

    Hey guys, I am facing issue with LearnPress integration with LearnPress – WooCommerce Payment Methods Integration plugin


    Separately woocomemrce is working nicely.


    But with LearnPress course purchasing giving me error on checkout:


    There was an error processing your order. Please check your payment method for charges and review your order history before re-ordering.


    I am using Coursector theme.


    for payments, I am using: MultiSafepay plugin.


    What I have done is:


    All settings are enabled for woocommerce payments with LearnPress.


    Tried with Free order and 100% discount coupon, and with all payment methods, still showing same error.


    Tried on my LocalHost Xampp, same error appear.


    Tried StoreFront theme, but same error


    Tried all other plugins disabled except learnpress, woo integration with woocommerce plugin, but this also not worked.


    Tried all given solutions available on the internet, but still I am stuck to that error:


    There was an error processing your order. Please check your payment method for charges and review your order history before re-ordering.


    After that error, Order appears as in Woocommerce=>Order as pending payment


    Please help me to fix that

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support brianvu-tp

    (@briantp)

    Hi qaximkhan,

    Thank you for reaching out and providing such detailed information.

    From your description, it appears that the issue is related to the LearnPress – WooCommerce Payment Methods Integration add-on, which is part of our premium offerings. This is an important matter that will require a more thorough investigation.

    However, this forum is dedicated to supporting the free LearnPress plugin only and does not cover premium add-ons. To receive the appropriate assistance, please create a ticket in our support system. Our team will provide direct assistance and further investigate the issue.

    Here’s what you can do:

    • Submit a support ticket with the subject: “qaximkhan – issue with LearnPress integration with LearnPress – WooCommerce Payment Methods.”
    • You can create a ticket by visiting the LearnPress plugin page and clicking on “LearnPress PRO Bundle” where you’ll find the option for “Forum Support”.

    We look forward to assisting you through our support system and resolving the issue as quickly as possible!

    Best regards,
    Brianvu-tp

    Thread Starter qaximkhan

    (@qaximkhan)

    Okay, thank you, I going to create ticket on there

    Thread Starter qaximkhan

    (@qaximkhan)

    When I create topic it says:

    Nothing Found

    It seems we can’t find what you’re looking for. Perhaps searching can help.

    and when I create ticket, it says:

    Oops!

    We can’t seem to find the page you’re looking for.


    What should I do now?

    Plugin Support brianvu-tp

    (@briantp)

    Hi qaximkhan,

    Thank you for the update.

    We’ve identified the issue and resolved it on our end. Could you please try creating the ticket again now?

    Let us know if you encounter any further issues, and we’ll be happy to assist you.

    Best regards,
    Brianvu-tp

    Plugin Support brianvu-tp

    (@briantp)

    Hi qaximkhan,

    We hope you’re satisfied with the response provided. Since we don’t receive your reply after a month, we will close the ticket for now.

    If you encounter any further problems or have new questions, please don’t hesitate to open a new ticket here. Thank you so much for contacting our support team.

    Thanks & Regards,

    LearnPress – Customer Support

Viewing 5 replies - 1 through 5 (of 5 total)
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