Issue with Line Breaks in Emails After Update to Version 1.13.0

  • Resolved kokochin

    (@kokochin)


    1 week, 6 days ago

    Hi,

    First of all, thank you for the continuous support and maintenance of the plugin! ??

    I recently updated the plugin to version 1.13.0, and I started experiencing an issue where line breaks are not being applied correctly in the sent emails.

    Issue Details:

    • Plugin Version: 1.13.0
    • Operating System / Environment: Xserver rental server
    • Description:
      • After the update, any email that should contain line breaks such as:
        AAA
        BBB
      • Gets sent as:
        AAABBB
      • This happens when viewing the email in clients like Gmail or testing tools like MailCatcher. However, in the plugin’s email log screen, the line breaks are displayed correctly.

    I hope this description helps in identifying the issue. Let me know if there’s anything else you need from my side!

    Thank you!


Viewing 5 replies - 1 through 5 (of 5 total)

  • Email addresses are missing in the forms submitted by customers! We can only find them by admin logging into wp and viewing the wp mail logging “raw” log where the data submitted is not obfuscated by the plugin.

    Plugin Support Victoria Sakal

    (@sakalvictoria)

    Hi, @kokochin and @captaincrank!

    Thank you for getting in touch, and we’re sorry for the trouble.

    We are looking into the issue and will update you as soon as we have more details.

    We appreciate your patience with this!

    Plugin Author Michael

    (@donmhico)

    Hello @kokochin and @captaincrank,

    This is Michael, lead developer of WP Mail Logging. Thank you both for reporting this issue. We just released a new version v1.13.1 that should fix both of your issues.

    Please let us know if this update resolves your issues and if you experience any other issues.

    Thank you for supporting our plugin!

    Thank you Victoria and Michael. I can confirm my problem has been resolved. Thank you for such a speedy fix! Have a blessed day!

    Thread Starter kokochin

    (@kokochin)

    Hi, @sakalvictoria and @donmhico

    I just wanted to say a big thank you for addressing the issue with the line breaks so quickly! I’ve tested the new update, and everything is working perfectly now.

    Your prompt support is greatly appreciated. I look forward to continuing to use the plugin!

    Thank you again!!

Viewing 5 replies - 1 through 5 (of 5 total)
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