issue with mailchimp

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Lap

    (@lapzor)

    It seems your hosting server IP is blocked by the MailChimp firewall. When you are on shared hosting you share the IP address with a number of other websites on the same server. It is possible that someone else did something (bad) to get the shared IP on the blocked list.

    Akamai is the firewall service MailChimp uses to protect their servers, which is why this is somewhat harder to fix. We recommend you to change your IP address because having a bad reputation at Akamai does not just affect the MailChimp API, but several other websites as well.

    There are various ways to fix this:

    Ask your webhost for a new IP address.
    Migrate to a new webhost if your hosting company is unwilling to fulfill your request.
    Configure your server to connect to the MailChimp API server using a proxy.

    Hope that helps. If you have any questions, please let me know!

    Thread Starter henhouse

    (@henhouse)

    Thank you for your reply. I contacted my hosting provider Bluehost got two different people. I’ll shorten the replies… Both said I need a dedicated IP. Asked for a detailed instructions sent me to their main sales page. At a minimum it would cost an extra $20.00 a month. Am I missing something?

    Plugin Contributor Harish Chouhan

    (@hchouhan)

    Hey @henhouse,

    Dedicated IP’s are expensive. You can either move to a better host or you can wait a few days since an issue like this is automatically resolved when MailChimp’s firewall unblocks IP’s.

Viewing 3 replies - 1 through 3 (of 3 total)
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