Issue with Membership pricing

  • Hey there all,

    We have a membership plugin by woo enabled on our site.
    All products get 10% discount when a user is a member, but for some reason on the bundle product, the subtotal takes 20% off and not 10%, not sure how to resolve this….. Also dont believe there is no solution, as there should be…..

    Logic: If a singular product has a % price, the bundle should not work with its own % discount (basically you the user should decide to work on singular product discount/bundle, cant have both, which from a development side makes logical sense due to doubling then on %), should work to calculate the singular product % and add to total, otherwise if you have % on bundle, singular products then should keep to regular price.

    Just not sure why there is no solution for this…. We could choose to strip your plugin and provide our own solution, but that would defeat the purpose for us to keep the plugin up to date. So please… This should be a standard fix. I dont see why this plugin should be causing issues majorly with discounted prices.



    The above was also added to a thread on the below forum: https://www.ads-software.com/support/topic/calculating-wrong-price/#post-18126272

Viewing 1 replies (of 1 total)
  • Plugin Support Janilyn T

    (@janilyn409)

    Hi @tmw2591 ,

    I am not sure about how the other plugin works. Please check the plugin settings to see if you can exclude the smart bundles product type or woosb from applying the discount prices of membership or not?

    Smart bundle is a special product type that can hold other products inside. If the membership prices apply to the bundles as well, it’s required that custom snippets be inserted to your site to exclude bundles from the membership prices. Or you can set up for smart bundles to always use the 100% of the regular and sale price instead (set the regular and sale prices of smart bundles to 100% – full price for all user roles.

    It’s difficult for our plugin to check if there is any membership rule applied to subproducts before calculating the discount of main bundles.

    Best regards.

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