Issue with Metform Shortcode for First Name

Hi vampireprincess,

Thank you for reaching out to us. I understand your concern.

The First Name and Last Name fields have default widget field names (screenshot). Please ensure you are using the correct shortcode [mf-listing-fname] in your confirmation message. This should resolve the issue.

Let us know if you need further assistance.

Regards.

Thanks a lot for your answer! I checked, and my setup is exactly the same as yours. However, when the email arrives, it still shows ‘Dear [mf_first_name]’ instead of the actual name. Please take a look at the attached files.

Hi vampireprincess,

I hope you are doing fine. I understand you are using an HTML tag in the confirmation message; that’s why its not working. You should use this way,

Dear [mf-listing-fname]

Thank you for reaching out to us. We are delighted to acknowledge receipt of your email…

It’ll resolve your issue. Thanks for your understanding.

Regards.

Hi I am sorry I didnt realize that you sent me another to try but now I tried that one and it is also not working

Hi vampireprincess,

If you write the confirmation email without HTML tags, it should work. Could you please provide a screenshot of your confirmation email? Additionally, if possible, share your form link so we can take a closer look. This will help us provide a more accurate solution.

Regards.

I tried with and without HTML , the result is same, here are the HTML version

<p>Dear <strong>[mf-listing-fname]</strong>,</p>
<p>Thank you for reaching out to us. We are delighted to acknowledge the receipt of your email. Your message is important to us, and we appreciate your interest.</p>
<p>Rest assured, our dedicated team is reviewing your inquiry with the utmost care. We strive to provide a prompt and thoughtful response, and we will be in touch shortly to assist you further.</p>
<p>Thank you for choosing us as your trusted partner. We look forward to connecting with you soon.</p>
<p>Warmest regards,</p>
<p>EroFlair<br /><span style=”color: #ff0000;”><a style=”color: #ff0000;” href=”mailto:[email protected]” target=”_blank”>[email protected]</a></span><br /><span style=”color: #ff0000;”><strong><a style=”color: #ff0000;” href=”https://eroflair.com/&#8221; target=”_blank”>eroflair.com</a></strong></span></p>

Here is the website: https://eroflair.com/contact/

Hi vampireprincess,

I hope you’re doing well. For the confirmation email, please ensure that you are using it without any HTML tags to avoid any shortcode functionality issues.

Additionally, I noticed that your field name is set as’mf-first-name’. You should use‘mf-first-name’ exactly as it is for the user name field. This should resolve the issue and work as expected.

Regards.