Issue with multiple polls on page

Dear @samanthaji,

Thank you for your topic.

We have checked on our end and couldn’t find any issues.

We have checked your website and found that you are using a cache plugin (Hummingbird cache).
Most presumably, the issue is connected to that plugin.

See the screenshot below:

Make sure that it does not store a strong cache and that the webpage where the poll is located does not become static(HTML).

Clear all the caches and check whether the issue persists or not. Make sure, the cache is not generated on the page where the given poll is located.
After clearing the caches, please try to check the case with either the Incognito mode or another browser/device.

Please, check again and let us know about the outcome.

Thank you.

Thanks for your response Jasmine. We tried clearing the cache and ended up removing hummingbird to see if it was causing the issue, and tested across multiple browsers in Incognito mode. Unfortunately, the problem is still there: when a user clicks on the first question, it triggers the responses for every question on the page (ie number two appears before they’ve clicked on it). Worryingly a few times when I was testing it no response appeared.

Could something else be causing this?

Dear @samanthaji,

Thank you for your reply.

Our Development Team has checked and noticed that there was an issue in this regard.?
The problem will surely be fixed in the upcoming update of the plugin.?

For now, please contact us via this form for further discussion. Our Development Team will provide you with the new fixed zip file as soon as possible.?

Thank you.

For other readers, please note, that the customer contacted us via email and we have solved the problem by providing a new fixed zip file.

Thank you.