Issue with Plugin Update Causing Display Error

  • Resolved adleyho

    (@adleyho)


    1 year, 5 months ago

    Hello,

    I hope this message finds you well. I am writing to inform you about an issue I have encountered on my website related to a plugin update.

    Recently, I noticed that all the icons on my site have suddenly become significantly larger, resulting in the entire screen being affected. After some troubleshooting, I discovered that updating the Spectra plugin resolves the issue temporarily. However, whenever there is a new update for the Spectra plugin, the problem may reoccur. This issue is not unique to my site as I have observed the same problem on several other websites I have developed.

    View post on imgur.com

    Could you please investigate this matter and provide me with a solution to prevent this error from happening again in the future? It is crucial for the proper functioning and aesthetics of my website.

    Thank you in advance for your prompt attention to this matter.

    Best regards,

Viewing 3 replies - 1 through 3 (of 3 total)

  • I’m having the same issue. This has happened with the last two updates. When it happens, I have to regenerate assets under Spectra settings and then clear my cache. I’m glad it wasn’t just me. Also, my container block has disappeared. Ugh.

    Plugin Support mohsinbsf

    (@mohsinbsf)

    Hi @adleyho, @tamfit,

    I am not able to replicate the issue on my installation. I request you open a support ticket from here:https://wpspectra.com/support/ so that our support dev can help even better.

    Looking forward to hearing from you.

    Have a nice day!

    Plugin Support mohsinbsf

    (@mohsinbsf)

    Hi @adleyho, @tamfit!

    It’s been long since we heard from you. I am going ahead to mark this as resolved.

    Please feel free to let open a new thread in case of any other queries.

    Have a nice day!

Viewing 3 replies - 1 through 3 (of 3 total)
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