Issue with poll loading

  • Resolved Gediminas

    (@sediminass)


    1 year, 6 months ago

    the survey does not load on the homepage if the caching plugin is enabled. However, caching of the homepage is required. How would you suggest to solve this problem?
    Caching plugin used: WP Fastest Cache

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter Gediminas

    (@sediminass)

    Here is a screenshot how always loading poll.

    Plugin Author totalsoft

    (@totalsoft)

    Hello, dear GediminasS.

    Thank you for contacting us. Our team is always ready to help you.

    Please can you tell me which version of the TS Poll you are using?

    Customer satisfaction is our priority and we do our best to make your experience even better.

    Looking forward to hearing from you.

    Thank you very much.

    • This reply was modified 1 year, 6 months ago by totalsoft.

    I have the same problem, it’s loading forever.

    Thread Starter Gediminas

    (@sediminass)

    Hello, @totalsoft !
    I’m using 2.1.4?TS Poll plugin version.

    Plugin Author totalsoft

    (@totalsoft)

    Can you please take a screenshot of the settings “Caching plugin used: WP Fastest Cache”? We didn’t see any problem.

    Thread Starter Gediminas

    (@sediminass)

    When you started talking about settings, I disabled the “minify js” and everything works for the moment!

    @totalsoft ,Thanks for the solution.
    @monika064 ,try to disable minify js.

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Issue with poll loading’ is closed to new replies.

Tags