Issue with polylang order complete page

  • Resolved aristotle25

    (@aristotle25)


    3 years, 11 months ago

    Hi,

    I have an issue with placing an order on my polylang translated woocommerce webshop ( 2 days before launch this comes up ?? ).

    So after completing a test payment (through mollie) it redirects to this url:
    /en/wc-api/mollie_return?order_id=5302&key=wc_order_3SHZ5wjDTHmwV
    So this gives a 404 page not found. If i remove the /en/ it does redirect to the correct order complete page (endpoint is order-complete):
    /en/checkout/order-complete/5302/?key=wc_order_3SHZ5wjDTHmwV&utm_nooverride=1

    I tried to debug but cant find the source of the issue. Hope you can help me out here!

    I dont mind sharing the website login.

    Thanks in advance

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Syde Niklas

    (@niklasinpsyde)

    Hi @aristotle25,

    Polylang version 2.9.2 seems to work well in our test environment, with this behavior appearing in later versions. Our developers are working on this Polylang issue and we aim to include a fix in our next update 6.3.0.

    But if you open a support ticket with us, we can maybe provide you with a potential test package sometime next week:
    https://mollie.inpsyde.com/docs/how-to-request-support-via-website-widget/

    Kind regards,
    Niklas

    Thread Starter aristotle25

    (@aristotle25)

    Hi Niklas,

    I reverted back to the old version of polylang pro and polylang woocommerce as per your test environment. But apparently the database changes made by the new version already stopped it from working.

    This should be an easy fix, i dont understand how you’re basically saying that all woocommerce shops using polylang and mollie just have to wait a week to be able to receive orders?

    I need to launch tomorrow, are you willing to login and try and fix it with me?

    I emailed mollie support about this more than 3 days ago with no reply up to now.

    Kind regards
    Roeland

    Thread Starter aristotle25

    (@aristotle25)

    Ok so i fixed it. Problem is the default post permalink structure.
    This is not allowed: /%category%/%postname%/
    Checkout works with: /%postname%/

    Thanks anyway.

    Plugin Support Syde Niklas

    (@niklasinpsyde)

    Hi @aristotle25,

    Apologies for the wait and thanks for sharing your temporary workaround.
    We have created a package that should also resolve the issue with the custom permalink structure.
    If you want to test this, please disable the normal Mollie installation first, as this package does not replace the existing one:
    https://drive.google.com/file/d/1nGHC8SFls9C8DUDTlNEc5assCy2A1D-_/
    In any case, our next regular update 6.3.0 should resolve all the Polylang related issues that were reported to us.

    Kind regards,
    Niklas

Viewing 4 replies - 1 through 4 (of 4 total)
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