• Resolved bpcdpc

    (@bpcdpc)


    Hello,

    When I create a new page, the order of the existing posts gets disrupted. I have been using the plugin for several years without any issues, but this problem started occurring about a month ago after installing the latest version. The same issue persists even when using the default theme (Twenty Twenty-Four) and deactivating all other plugins.

    I have WordPress installed locally, and the database is running on MariaDB version 10.6.4. The WordPress version is 6.5.3.

    I noticed that there have been many questions about this issue, but the suggested solutions were limited to using the default theme and deactivating all plugins. Despite following these steps, the problem persists when I create a new page, causing the existing order to be disrupted.

    I would appreciate it if you could look into this issue.

    Thank you.

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  • Plugin Support beatrice12

    (@beatrice12)

    Hello @bpcdpc,

    Thanks for reaching out to us!

    I am not able to replicate this behavior on my end. The order stays the same after I create a new page.

    Is it possible to send us a video of the steps you follow so I can make sure I follow them as well? Some screenshots of the settings of our plugin would also be helpful. You can upload them here via Imgur.

    Warm regards,

    Beatrice.

    Plugin Support beatrice12

    (@beatrice12)

    Marking this support thread as resolved due to inactivity. If you have any other questions or need further help please open a new thread.

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