Issue with Scripts Loading Locally

Viewing 12 replies - 1 through 12 (of 12 total)

  • Hi @adamlinux.

    I’ve had a reoccurring issue with some JS scripts loading locally instead of via Stripe. This is causing a 404 error on checkout and not moving payments past pending.

    That is definitely odd.

    The server is not the issue either, we’ve duplicated the site to a different domain on the same server and we don’t get the issue.

    Are there any security settings or general configuration issues on the first domain that could be interfering with the site’s ability to communicate with Stripe?

    Also, can you send me your system status report? You can find that by going to WooCommerce > Status in your site’s admin area (or https://www.thedorsetmeatcompany.co.uk/wp-admin/admin.php?page=wc-status), then clicking “Get system report,” then “Copy for support.”

    Thanks!

    Thread Starter AdamLinux

    (@adamlinux)

    Hi @apmwebdev,

    There was nothing we could identify for security settings. The issue only started occurring within the last month, we’ve had the same setup for over 6 months with no issue prior to that.

    Here is the system report, thanks:

    
### WordPress Environment ###

WordPress address (URL): https://www.thedorsetmeatcompany.co.uk
Site address (URL): https://www.thedorsetmeatcompany.co.uk
WC Version: 6.0.0
REST API Version: ? 6.0.0
WC Blocks Version: ? 6.3.3
Action Scheduler Version: ? 3.3.0
WC Admin Version: ? 2.9.4
Log Directory Writable: ?
WP Version: 5.8.3
WP Multisite: –
WP Memory Limit: 27 GB
WP Debug Mode: –
WP Cron: ?
Language: en_GB
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.3.27
PHP Post Max Size: 512 MB
PHP Time Limit: 300
PHP Max Input Vars: 18000
cURL Version: 7.65.0
OpenSSL/1.0.2k-fips

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.4.22-MariaDB-log
Max Upload Size: 512 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 6.0.0
WC Database Prefix: 9iieko_
Total Database Size: 3868.64MB
Database Data Size: 3439.90MB
Database Index Size: 428.74MB
9iieko_woocommerce_sessions: Data: 34.05MB + Index: 2.02MB + Engine InnoDB
9iieko_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
9iieko_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
9iieko_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
9iieko_woocommerce_order_items: Data: 18.55MB + Index: 5.52MB + Engine InnoDB
9iieko_woocommerce_order_itemmeta: Data: 341.70MB + Index: 134.27MB + Engine InnoDB
9iieko_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
9iieko_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
9iieko_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
9iieko_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
9iieko_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
9iieko_woocommerce_payment_tokens: Data: 0.27MB + Index: 0.09MB + Engine InnoDB
9iieko_woocommerce_payment_tokenmeta: Data: 1.52MB + Index: 0.59MB + Engine InnoDB
9iieko_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
9iieko_actionscheduler_actions: Data: 3.52MB + Index: 1.91MB + Engine InnoDB
9iieko_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
9iieko_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
9iieko_actionscheduler_logs: Data: 2.52MB + Index: 2.02MB + Engine InnoDB
9iieko_ac_segments: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
9iieko_admin_columns: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
9iieko_automatewoo_abandoned_carts: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
9iieko_automatewoo_customers: Data: 0.08MB + Index: 0.13MB + Engine InnoDB
9iieko_automatewoo_customer_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
9iieko_automatewoo_events: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
9iieko_automatewoo_guests: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
9iieko_automatewoo_guest_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
9iieko_automatewoo_logs: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
9iieko_automatewoo_log_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
9iieko_automatewoo_queue: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
9iieko_automatewoo_queue_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
9iieko_berocket_termmeta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
9iieko_cartflows_ca_cart_abandonment: Data: 26.59MB + Index: 0.25MB + Engine InnoDB
9iieko_cartflows_ca_email_history: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
9iieko_cartflows_ca_email_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
9iieko_cartflows_ca_email_templates_meta: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
9iieko_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
9iieko_comments: Data: 27.55MB + Index: 20.09MB + Engine InnoDB
9iieko_duplicator_pro_entities: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
9iieko_duplicator_pro_packages: Data: 3.50MB + Index: 0.02MB + Engine InnoDB
9iieko_email_log: Data: 13.52MB + Index: 0.00MB + Engine InnoDB
9iieko_ewwwio_images: Data: 4.52MB + Index: 2.95MB + Engine InnoDB
9iieko_ewwwio_queue: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
9iieko_followup_coupons: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
9iieko_followup_coupon_logs: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
9iieko_followup_customers: Data: 1.52MB + Index: 1.19MB + Engine InnoDB
9iieko_followup_customer_carts: Data: 22.53MB + Index: 1.89MB + Engine InnoDB
9iieko_followup_customer_notes: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
9iieko_followup_customer_orders: Data: 1.52MB + Index: 0.42MB + Engine InnoDB
9iieko_followup_email_coupons: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
9iieko_followup_email_excludes: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
9iieko_followup_email_logs: Data: 0.22MB + Index: 0.16MB + Engine InnoDB
9iieko_followup_email_orders: Data: 1.52MB + Index: 0.41MB + Engine InnoDB
9iieko_followup_email_order_coupons: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
9iieko_followup_email_tracking: Data: 0.16MB + Index: 0.25MB + Engine InnoDB
9iieko_followup_followup_history: Data: 10.52MB + Index: 0.14MB + Engine InnoDB
9iieko_followup_order_categories: Data: 17.52MB + Index: 15.03MB + Engine InnoDB
9iieko_followup_order_items: Data: 7.52MB + Index: 7.55MB + Engine InnoDB
9iieko_followup_subscribers: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
9iieko_followup_subscribers_to_lists: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
9iieko_followup_subscriber_lists: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
9iieko_grp_google_place: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
9iieko_grp_google_review: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
9iieko_itsec_distributed_storage: Data: 7.50MB + Index: 0.02MB + Engine InnoDB
9iieko_itsec_fingerprints: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
9iieko_itsec_geolocation_cache: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
9iieko_itsec_lockouts: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
9iieko_itsec_logs: Data: 71.09MB + Index: 17.09MB + Engine InnoDB
9iieko_itsec_temp: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
9iieko_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
9iieko_mailchimp_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
9iieko_mailchimp_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
9iieko_options: Data: 42.44MB + Index: 0.50MB + Engine InnoDB
9iieko_pimwick_gift_card: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
9iieko_pimwick_gift_card_activity: Data: 0.17MB + Index: 0.05MB + Engine InnoDB
9iieko_pmxe_exports: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
9iieko_pmxe_posts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
9iieko_pmxe_templates: Data: 0.03MB + Index: 0.00MB + Engine InnoDB
9iieko_postmeta: Data: 2626.77MB + Index: 164.34MB + Engine InnoDB
9iieko_posts: Data: 17.55MB + Index: 8.06MB + Engine InnoDB
9iieko_queue: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
9iieko_redirection_404: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
9iieko_redirection_groups: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
9iieko_redirection_items: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
9iieko_redirection_logs: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
9iieko_redirects: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
9iieko_regenerate_dir_images: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
9iieko_rsgiftvoucher: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
9iieko_rspointexpiry: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
9iieko_rsrecordpoints: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
9iieko_rs_expiredpoints_email: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
9iieko_rs_templates_email: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
9iieko_sumo_reward_encashing_submitted_data: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
9iieko_sumo_reward_send_point_submitted_data: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
9iieko_termmeta: Data: 0.20MB + Index: 0.11MB + Engine InnoDB
9iieko_terms: Data: 0.09MB + Index: 0.09MB + Engine InnoDB
9iieko_term_relationships: Data: 0.28MB + Index: 0.16MB + Engine InnoDB
9iieko_term_taxonomy: Data: 0.13MB + Index: 0.17MB + Engine InnoDB
9iieko_tm_taskmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
9iieko_tm_tasks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
9iieko_usermeta: Data: 35.56MB + Index: 24.06MB + Engine InnoDB
9iieko_users: Data: 2.52MB + Index: 0.91MB + Engine InnoDB
9iieko_wcch_page_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
9iieko_wcs_payment_retries: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
9iieko_wc_admin_notes: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
9iieko_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
9iieko_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
9iieko_wc_customer_lookup: Data: 0.38MB + Index: 0.22MB + Engine InnoDB
9iieko_wc_cvo_cache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
9iieko_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
9iieko_wc_order_coupon_lookup: Data: 0.08MB + Index: 0.09MB + Engine InnoDB
9iieko_wc_order_product_lookup: Data: 3.52MB + Index: 1.59MB + Engine InnoDB
9iieko_wc_order_stats: Data: 0.44MB + Index: 0.33MB + Engine InnoDB
9iieko_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
9iieko_wc_product_meta_lookup: Data: 0.08MB + Index: 0.13MB + Engine InnoDB
9iieko_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
9iieko_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
9iieko_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
9iieko_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
9iieko_woocommerce_recommendations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
9iieko_woocommerce_session_activity: Data: 44.56MB + Index: 0.00MB + Engine InnoDB
9iieko_woocommerce_shipping_table_rates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
9iieko_wpie_template: Data: 0.48MB + Index: 0.00MB + Engine InnoDB
9iieko_wpmailsmtp_debug_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
9iieko_wpmailsmtp_tasks_meta: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
9iieko_wpml_mails: Data: 17.52MB + Index: 0.00MB + Engine InnoDB
9iieko_wpr_rucss_resources: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
9iieko_wpr_rucss_used_css: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
9iieko_wsal_metadata: Data: 11.52MB + Index: 4.52MB + Engine InnoDB
9iieko_wsal_occurrences: Data: 1.52MB + Index: 0.39MB + Engine InnoDB
9iieko_wsal_options: Data: 0.19MB + Index: 0.00MB + Engine InnoDB
9iieko_yith_wcch_emails: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
9iieko_yith_wcch_sessions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
9iieko_yoast_indexable: Data: 9.52MB + Index: 6.55MB + Engine InnoDB
9iieko_yoast_indexable_hierarchy: Data: 0.13MB + Index: 0.19MB + Engine InnoDB
9iieko_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
9iieko_yoast_primary_term: Data: 0.06MB + Index: 0.06MB + Engine InnoDB
9iieko_yoast_prominent_words: Data: 0.19MB + Index: 0.17MB + Engine InnoDB
9iieko_yoast_seo_links: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
9iieko_yoast_seo_meta: Data: 2.52MB + Index: 0.00MB + Engine InnoDB

### Post Type Counts ###

acf-field: 230
acf-field-group: 16
as_farms: 13
as_recipes: 3
attachment: 1219
br_product_filter: 1
custom_css: 2
flamingo_contact: 1803
flamingo_inbound: 6
follow_up_email: 3
ig_campaign: 1
ig_message: 4
mc4wp-form: 1
nav_menu_item: 305
oembed_cache: 21
page: 52
post: 111
product: 424
product_variation: 121
revision: 3
saswp: 4
seedprod: 2
shop_coupon: 1553
shop_order: 33961
shop_order_refund: 4719
shop_subscription: 392
wpbr_collection: 6
wpbr_review: 109
wpbr_review_source: 2
wpcf7_contact_form: 4

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (53) ###

Redux: by Extendify – 4.3.5
Advanced Custom Fields PRO: by Elliot Condon – 5.8.0
ARG MultiStep Checkout for WooCommerce: by ARG Themes – 4.0.2
Classic Editor: by WordPress Contributors – 1.6.2
Contact Form 7 Star Rating with font Awersome: by themelogger.com – 1.3
Contact Form 7: by Takayuki Miyoshi – 5.5.3
Delivery Dates: by Toby Osborne – 1.2
Digital Duck Modifications: by Digital Duck – 1.0.0
Yoast Duplicate Post: by Enrico Battocchi and Team Yoast – 4.3
Email Log: by Sudar – 2.4.8
Facebook for WooCommerce: by Facebook – 2.6.7
I Order Terms: by Igor Jerosimic – 1.5.0
iThemes Security Pro: by iThemes – 5.9.5
Klaviyo: by Klaviyo
Inc. – 2.5.5

MC4WP: Mailchimp for WordPress: by ibericode – 4.8.6
MyThemeShop Theme & Plugin Updater: by MyThemeShop – 3.0.7
Order Minimum/Maximum Amount for WooCommerce: by WPFactory – 4.0.9
Picklist: by Toby Osborne – 1.2
WordPress Post Type Archive Links: by Stephen Harris – 1.3.1
Print-O-Matic: by twinpictures – 2.1.3
PW WooCommerce Gift Cards Pro: by Pimwick
LLC – 1.326

Qty Increment Buttons for WooCommerce: by taisho – 2.7.5
Redirection: by John Godley – 5.1.3
Schema & Structured Data for WP & AMP: by Magazine3 – 1.9.92
Taxonomy Images: by Michael Fields
Ben Huson – 1.0

UberMenu 3 - The Ultimate WordPress Mega Menu: by Chris Mavricos
SevenSpark – 3.6.1

UK Address Postcode Validation: by Ideal Postcodes – 3.2.1
Password Strength Settings for WooCommerce: by Daniel Santoro – 3.0.0
WooCommerce Cart Abandonment Recovery: by CartFlows Inc – 1.2.13
Advanced Order Export For WooCommerce: by AlgolPlus – 3.2.2
Preview E-mails for WooCommerce: by Digamber Pradhan – 2.0.1
WooCommerce All Products For Subscriptions: by SomewhereWarm – 3.1.10 (update to version 3.1.33 is available)
WooCommerce Better Report: by Digital Duck – 1.1.0
WooCommerce Checkout Field Editor: by WooCommerce – 1.5.18 (update to version 1.7.0 is available)
WooCommerce Cost of Goods: by SkyVerge – 2.9.0 (update to version 2.11.0 is available)
WooCommerce DHL UK Integration: by Digital Duck – 1.0.0
Follow-Up Emails: by WooCommerce – 4.9.1 (update to version 4.9.16 is available)
WooCommerce PayPal Checkout Gateway: by WooCommerce – 2.1.3
WooCommerce Stripe Gateway: by WooCommerce – 6.0.0
WooCommerce Google Analytics Pro: by SkyVerge – 1.7.1 (update to version 1.11.1 is available)
WooCommerce PayPal Payments: by WooCommerce – 1.6.3 (update to version 1.6.4 is available)
WooCommerce Print Invoices/Packing Lists: by SkyVerge – 3.6.1 (update to version 3.11.4 is available)
WooCommerce Sequential Order Numbers Pro: by SkyVerge – 1.12.2 (update to version 1.18.0 is available)
WooCommerce Side Cart Premium: by XootiX – 2.3
WooCommerce Sponsor a Friend Plugin: by MB Création – 2.3.3
WooCommerce Subscriptions: by WooCommerce – 3.0.4 (update to version 3.1.6 is available)
WooCommerce Table Rate Shipping: by WooCommerce – 3.0.15 (update to version 3.0.36 is available)
WooCommerce Ultimate Tabs: by WeLaunch – 1.2.0
WooCommerce: by Automattic – 6.0.0
Yoast SEO Premium: by Team Yoast – 15.4
WP Business Reviews: by Impress.org – 1.5.0
WP Mail SMTP: by WPForms – 3.2.1
WP Rocket: by WP Media – 3.10.5

### Inactive Plugins (0) ###

### Dropin Plugins (1) ###

advanced-cache.php: advanced-cache.php

### Settings ###

API Enabled: ?
Force SSL: –
Currency: GBP (￡)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
gift-card (gift-card)
grouped (grouped)
pw gift card (pw-gift-card)
simple (simple)
subscription (subscription)
variable (variable)
variable subscription (variable-subscription)
variation (variation)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ?

### WC Pages ###

Shop base: #29 - /our-meat/
Basket: #30 - /basket/
Checkout: #31 - /checkout/
My account: #32 - /my-account/
Terms and conditions: #219 - /terms/

### Theme ###

Name: Linux - Dorset Meat Company 3.3
Version: 3.3
Author URL: 
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build
personally we recommend using a child theme. See: How to create a child theme

WooCommerce Support: ?

### Templates ###

Overrides: dmc_linux_mar2021_3.3/woocommerce/archive-product.php
dmc_linux_mar2021_3.3/woocommerce/cart/cart-totals.php
dmc_linux_mar2021_3.3/woocommerce/cart/cart.php version 3.5.0 is out of date. The core version is 3.8.0
dmc_linux_mar2021_3.3/woocommerce/cart/cross-sells.php version 3.0.0 is out of date. The core version is 4.4.0
dmc_linux_mar2021_3.3/woocommerce/checkout/form-shipping.php version 3.0.9 is out of date. The core version is 3.6.0
dmc_linux_mar2021_3.3/woocommerce/content-single-product.php
dmc_linux_mar2021_3.3/woocommerce/emails/customer-new-account.php version 3.5.2 is out of date. The core version is 6.0.0
dmc_linux_mar2021_3.3/woocommerce/emails/customer-processing-order.php version 3.5.4 is out of date. The core version is 3.7.0
dmc_linux_mar2021_3.3/woocommerce/emails/customer-refunded-order.php version 3.5.0 is out of date. The core version is 3.7.0
dmc_linux_mar2021_3.3/woocommerce/emails/email-addresses.php version 3.5.4 is out of date. The core version is 5.6.0
dmc_linux_mar2021_3.3/woocommerce/emails/email-order-items.php version 3.5.0 is out of date. The core version is 3.7.0
dmc_linux_mar2021_3.3/woocommerce/emails/email-styles.php version 3.3.0 is out of date. The core version is 4.0.0
dmc_linux_mar2021_3.3/woocommerce/global/breadcrumb.php
dmc_linux_mar2021_3.3/woocommerce/myaccount/dashboard.php version 2.6.0 is out of date. The core version is 4.4.0
dmc_linux_mar2021_3.3/woocommerce/single-product/add-to-cart/simple.php
dmc_linux_mar2021_3.3/woocommerce/single-product/add-to-cart/variable.php

Outdated Templates: ?
					
					
						Learn how to update

### Subscriptions ###

WCS_DEBUG: ? No
Subscriptions Mode: ? Live
Subscriptions Live URL: https://www.thedorsetmeatcompany.co.uk
Subscriptions Template Theme Overrides: dmc_linux_mar2021_3.3/woocommerce/emails/customer-processing-renewal-order.php
dmc_linux_mar2021_3.3/woocommerce/myaccount/my-subscriptions.php
dmc_linux_mar2021_3.3/woocommerce/myaccount/subscription-totals-table.php

Subscription Statuses: wc-active: 53
wc-pending: 3
wc-on-hold: 129
wc-cancelled: 207

WooCommerce Account Connected: ? Yes
Active Product Key: ? No
Custom Retry Rules: ? No
Custom Retry Rule Class: ? No
Custom Raw Retry Rule: ? No
Custom Retry Rule: ? No
Retries Migration Status: ? Completed
Report Cache Enabled: ? Yes
Cache Update Failures: ? 0 failure

### Store Setup ###

Country / State: United Kingdom (UK)

### Subscriptions by Payment Gateway ###

Stripe: wc-active: 53
wc-cancelled: 207
wc-on-hold: 128
wc-pending: 3

### Payment Gateway Support ###

Stripe: products
refunds
tokenization
add_payment_method
subscriptions
subscription_cancellation
subscription_suspension
subscription_reactivation
subscription_amount_changes
subscription_date_changes
subscription_payment_method_change
subscription_payment_method_change_customer
subscription_payment_method_change_admin
multiple_subscriptions

PayPal Checkout: products
refunds
subscriptions
subscription_cancellation
subscription_reactivation
subscription_suspension
multiple_subscriptions
subscription_payment_method_change_customer
subscription_payment_method_change_admin
subscription_amount_changes
subscription_date_changes

### All Products for WooCommerce Subscriptions ###

Template Overrides: –

### WooCommerce PayPal Payments ###

Onboarded: –
Shop country code: GB
WooCommerce currency supported: ?
PayPal card processing available in country: ?
Pay Later messaging available in country: ?
Webhook status: –
Vault enabled: –
Logging enabled: –
Reference Transactions: –
Used PayPal Checkout plugin: ?

### Action Scheduler ###

Complete: 5,391
Oldest: 2021-12-11 14:35:18 +0000
Newest: 2022-01-10 15:23:23 +0000

Failed: 8
Oldest: 2021-02-11 15:11:15 +0000
Newest: 2021-10-25 11:01:42 +0100

Pending: 109
Oldest: 2022-01-10 15:51:22 +0000
Newest: 2022-03-07 07:20:30 +0000

### Status report information ###

Generated at: 2022-01-10 15:26:06 +00:00

    Hey @adamlinux,

    Thanks for sharing your System Status. I see that you were able to replicate the issue on a different domain, and have already done conflict testing.

    At this point, there’s not much more we can do here, since I don’t see anything obvious in your system report.

    Can you please contact us from your WooCommerce.com dashboard so that we can determine the next steps of the troubleshooting here? Please link this thread in your message so we know the situation so far:

    https://woocommerce.com/contact-us/

    Once you contact us in a private conversation, we’ll be able to ask for more information that will help us get this resolved as soon as possible.

    Thread Starter AdamLinux

    (@adamlinux)

    Hi @rainfallnixfig, please keep the thread open for now until we find a solution, please. I will report any updates here.

    @adamlinux I checked the hosting provider of your website and seen it’s 20i Limited. The website I’m assisting with is hosted on 20i Limited. I don’t know if this has anything to do with the issue we’re both experiencing but it’s hell of a coincidence.

    Thread Starter AdamLinux

    (@adamlinux)

    @conors37 that does seem to be too much of a coincidence. One thing we noticed is this file that’s the route of the cause seems to exist, but we can’t see during FTP https://www.thedorsetmeatcompany.co.uk/stripe/v3/?ver=3.0

    On a duplicate version of the site we created, that file doesn’t exist https://www.bidsuk.com/stripe/v3/?ver=3.0

    I’ve contacted 20i to see if they can help explain this.

    @adamlinux I am encountering the exact same issue and my sites are on 20i also – where my issue occurs seems mainly to do with 3d secure transactions freezing the page smaller ones that don’t require 3dd secure process fine. Did you get any resolve with this ?

    @conors37 – did you get a response from 20i ? I have been in touch but they are not really responding as well as they normally do.

    @digitalideasire I still haven’t heard back from 20i. I’ll let you know as soon as they respond

    Hey @adamlinux,

    I’ve contacted 20i to see if they can help explain this.

    This does sound like it could potentially be an issue with how caching is configured by the hosting company so please do let us know what they say.

    @digitalideasire @conors37 Thanks for your input here! Please let us know what your host says and if it doesn’t turn out to be a hosting issue then if you could please both open new topics so we can track each of the issues separately that would be useful.

    Kind regards,

    The host responded with
    Thanks for the reply. It looks to be related to the woocommerce-gateway-stripe plugin. Sadly, the error won’t be a script that you can see in the files since it’s WordPress, the same way that you don’t see files for each and every page added into WordPress. Why it’s displaying like this, I wouldn’t know, however.

    So not much help really – I find it a big coincidence that we all happen to be on the same host and this just started happening in December after over a year of successful transactions.

    Plugin Support Chris M. – a11n

    (@csmcneill)

    Hi again y’all,

    Thanks for sharing the correspondence with 20i, @digitalideasire.

    To get this issue resolved, I’d recommend that you and @conors37 contact us at WooCommerce.com > My Account > Support. Y’all may need to create an account before you can access that page.

    Please include a link to this forum thread, so that we can keep track of what’s already been done. We will be able to help y’all further there.

    Looking forward to hearing from y’all!

Viewing 12 replies - 1 through 12 (of 12 total)
  • The topic ‘Issue with Scripts Loading Locally’ is closed to new replies.