• Hi i have an issue since i installed stock manager, and sicne that some of my products are not showed in woocommerce search result, in the back office, the same when i want to search them with stock manager. They appears in “all products”. I’m making composite products and therefore i can’t find some products.

    • This topic was modified 1 year, 8 months ago by rahim695.
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  • Plugin Author storeapps

    (@storeapps)

    @rahim695 ,

    Would like to update you that currently Stock Manager for WooCommerce plugin does search only in the Product title field when trying to search using any text in the ‘Search’ box on the Stock Manager page.

    Request you to kindly recheck the same and also is the issue happening only when searching for composite products then would request you to kindly try creating a test composite product using WooCommerce > Products menu and try reproducing the issue using it.

    If still the issue persists, we’ll need to isolate what’s really causing this problem. Here’s something that will help:

    • Install a free theme like Twenty Twenty or Storefront but do not activate/switch your current theme
    • Install the free plugin Health Check & Troubleshooting on your site – this plugin is developed by the www.ads-software.com team and is pretty good at diagnosing problems in such situations.
    • Once the health check plugin is installed, keep only WooCommerce and Stock Manager for WooCommerce plugins active for the admin side and try to reproduce the issue you reported. Make sure to do this only for the admin side – that way visitors to your site won’t be affected.
    • Here’s a nice article that explains this process.
    • Reply to this same email and share your findings with us… Were you able to reproduce the issue? What were the exact steps?
    • If the issue does not occur, it means the problem is with some other plugin. You may try activating/deactivating a combination of plugins to figure out exactly what causes the problem
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