Issue with send posts comment

  • Resolved Sina Majidi

    (@sinamajidi2)


    4 years, 9 months ago

    Hi There!

    Registered users are unable to post comments and the ultimate member plugin conflicts with WordPress.
    Please follow this up as soon as possible and send me the result on this ticket.

    Thank You!

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Mykyta Synelnikov

    (@nsinelnikov)

    Hi @sinamajidi2

    Could you provide the information, what role the user has after the registration at your website? Please make sure that the user’s role has the capabilities to post the comments.
    It’s ‘edit_comment’ capability.

    Let me know,
    Thanks!

    Thread Starter Sina Majidi

    (@sinamajidi2)

    After Registration, a user has a Support User Role, and in this case, he/she can edit_comment.

    Plugin Author Mykyta Synelnikov

    (@nsinelnikov)

    Hi @sinamajidi2

    Does “Support” User Role is created via Ultimate Member > User Roles or via 3rd party plugins? Did you make the conflict test with other 3rd party plugins deactivation and leave only Ultimate Member and WP 2020 theme active? Do you have the same issue with that setup?

    Let me know,
    Thanks!

    Thread Starter Sina Majidi

    (@sinamajidi2)

    I had problems with this part of your plugin. My problem was that the plugin had left the Support User role untitled. My Site Theme is FlatSome Pro. I Use The Latest Version Of This Theme. I also tested this issue with the 2020 WordPress theme and the problem didn’t Solve!
    I Send You a ScreenShot From This Setting Of User Role Editor Plugin.
    Attached link:n https://s6.picofile.com/file/8389392718/screen_capture_2020_02_26_9_21_54_pm.png

    Plugin Contributor Champ Camba

    (@champsupertramp)

    Hi @sinamajidi2

    Sorry for the late response.

    If you’re still encountering issues with the untitled user role, I suggest that you installed User Role Editor plugin to add back the role title:
    https://www.ads-software.com/plugins/user-role-editor/

    Please feel free to re-open this thread if there’s any question that may come up.

    Regards,

    Thread Starter Sina Majidi

    (@sinamajidi2)

    Hi,
    I had said in previous answers that I use the User Role by BestWebSoft plugin.
    My problem is not in determining the role. Please check where the problem is.
    Thankful

Viewing 6 replies - 1 through 6 (of 6 total)
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