• Resolved markovetski

    (@markovetski)


    Hi Forminator team,

    I am facing an issue that I can’t find a solution and I am guessing that this is involve with some settings of the preferences /code clash that I would like you to assist me with.

    Please use the?https://www.door-net.com/order?form if you want to test the result.

    So the issues are:

    1. Issue with fields {calculation-90};{calculation-91};{calculation-92} – Not showing any result.
    2. Issue with fields {calculation-131};{calculation-137};{calculation-164}…;{calculation-134};{calculation-140};{calculation-191}… and the others that I circled in red – Not showing any result.
    3. Issue with fields {calculation-120};{calculation-121};{calculation-122} – Not showing result when {number-1} equals 125.

    Here aer some screenshots:

    https://prnt.sc/rLibBsYGliWA

    https://prnt.sc/faEYo0a9-av3

    https://prnt.sc/DLr9tdrpMUxI

    https://prnt.sc/_jN3C0Gxz0FE


    I found this issue while using 2EPDF pluging (you can see the screenshot as well):

    https://prnt.sc/QDn6kOuvpMeC

    Please try to assist me with that.

    Thanks.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 16 through 22 (of 22 total)
  • Plugin Support Kris – WPMU DEV Support

    (@wpmudevsupport13)

    Hi @markovetski

    This issue has been flagged for our SLS Team so that they can dig into this issue further for you. We will post an update here as soon as more information is available.

    Please keep in mind that our SLS Team deals with more complicated issues, so it may take a little longer for them to reply here. Thank you for your patience while we look into this further.

    Kind Regards,
    Kris

    Thread Starter markovetski

    (@markovetski)

    Hi,

    I just tring to find a work around but I think that the issue is mainly based on that: “When this field is hidden, should its value be null (zero), or should the field be ignored in calculations?”.
    In my case some calculation are made base on hidden fields and I think that this is very important feature.

    Maybe you can find a way to use hidden fields data?

    Thanks,

    Eli.

    Plugin Support Nithin – WPMU DEV Support

    (@wpmudevsupport11)

    Hi @markovetski,

    If we take the 2nd form export you have shared, could we know which exact fields are having the issues?

    In my case some calculation are made base on hidden fields and I think that this is very important feature.

    Instead of checking “Hidden” in the Calculations, could you please try adding the “forminator-hidden” class under “Styling” tab as shared in the screenshot and see whether that helps?

    View post on imgur.com

    If you still have issues even after the above then please do share which fields you have having issues with based on the 2nd form export you have shared, so that we can check and see what could be suggested further.

    Looking forward to your response.

    Kind Regards,

    Nithin

    Thread Starter markovetski

    (@markovetski)

    Hi, you can’t see fields {calculation-5}, {calculation-8}, {calculation-19}, {calculation-20} and {calculation-9} and {calculation-21} showing “0”.
    Again, it’s probebly because of the ““When this field is hidden, should its value be null (zero), or should the field be ignored in calculations?” thats preventing these fields to get the info from the hidden fields of the purchase option (the cost of the system, installation and license).

    I have tried to use the “forminator-hidden” class and it’s even worse because it is not even showing the calculation number on the front end form.

    Anyway, I needed to move forward so I have made a new form that is not including the selection of Service (basic/full) and Buying preferences (purchse/leasing) and it shows all the options. You can take a look at: https://door-net.com/order-copy/

    Of course it’s working and I am good now but I think that you need to consider making the option of using hidden fields data.

    Thanks for all your support. I am realy appreciate it a lot.

    Keep up the good work ??

    Plugin Support Williams – WPMU DEV Support

    (@wpmudev-support8)

    Hi @markovetski

    I’m glad to hear that you found solution.

    As for “hidden fields”:

    When we are talking about “calculation” type fields this may cause some confusion and I see it in your post so let me explain.

    A regular field such as e.g. “input” or “number” can be hidden or not based on visibility conditions that you set for it.

    A “calculation” field can be hidden this way too and the “When this field is hidden, should its value be null (zero), or should the field be ignored in calculations” applies to that; if “calculations” field is hidden by visibility rules then

    – it can either have value of 0
    – or it can be ignored – behave like it was never there.

    This is correct and intended behavior because in general, by design hiding fields with visibility conditions is not mean to act the same way as just making field “still there but invisible” – but rather to help build dynamic forms which have or do not have certain fields; so hiding field with visibility condition is like dynamically removing the filed from the form.

    For calculations field we have added that option so instead of “removing” it you could make it with value of 0 because otherwise it could be breaking some calculations.

    But if you want to keep the calculation field value in the calculation and yet keep the field invisible, there’s another option to hide it – with a “hidden” checkbox on in field’s “settings” tab. But that will not be conditional (so field will be used in calculation but permanently invisible).

    There’s no in-betweens here but there is a way around it: instead or in addition to conditionally showing calculations that are only “components” of final calculation – create multiple final calculation in different version using relevant components only and then set those final calculations to show/hide as well based on the same criteria.

    —-

    With that being said, I understand that you found solution already so I’m posting that only to shed some light on how it works.

    We also do have plan to add a third option to “When this field is hidden, should its value be null (zero), or should the field be ignored in calculations?” setting – to actually keep the value; which is exactly what you are suggestion.

    That’s already on a list of feature planned in future so we can expect it to be added with one of future updates, though I’m not able to tell when and have no ETA currently.

    Another similar feature that can be helpful in such cases would be “conditional (if/else) calculations” which is also something we have in plans (though, again, I have no ETA).

    So I believe in future setting up such configurations will be way easier and more robust with those ??

    Best regards,
    Adam

    Thread Starter markovetski

    (@markovetski)

    Thanks a lot Adam.

    I really appreciate your detailed explanation and update about the future features that are planned a head.

    Eli.

    Plugin Support Zafer – WPMU DEV Support

    (@wpmudevsupport15)

    Hi @markovetsk,

    We are glad to hear that the information provided has been helpful for you and we are marking this thread as resolved accordingly. Please let us know in case you need further help.

    Kind regards,
    Zafer

Viewing 7 replies - 16 through 22 (of 22 total)
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