Issue with Single location

  • Resolved mikej69

    (@mikej69)


    3 months, 3 weeks ago

    We have an entry, Joanna Toews with a location in Santa Fe, 87505. Her entry will not trigger. I have tried her name, the zip code, and the city. I tried moderating the entry adn then republishing it. I tried to recreate the entry and publish. Neither of them worked. Then I tried a sample entry with a different location and that did work. I cannot find anything wrong with that entry.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Steven

    (@shazahm1hotmailcom)

    Please try removing or changing the type for the second address.

    Thread Starter mikej69

    (@mikej69)

    Actually the original entry that the person created had only one address. I have reinstated that entry and it still does not work. I removed the second Santa Fe, which was the county and it is still not triggering when I search her zip code.

    Thread Starter mikej69

    (@mikej69)

    Any other ideas on what this could be? I can send you admin access if you need.

    Plugin Author Steven

    (@shazahm1hotmailcom)

    Sorry, I did not receive the notice for your previous reply.

    I did look into this more and the issue is distance. I’ll explain.

    The coordinates for the Toews address is 35.660720,-105.953260 and the geo-center of the 87505 zip code is 35.616067,-105.8525154.

    The distance between these two points is approx. 6.4 miles.

    If you change the search radius to 10mi, the Toews entry will be in page two of the results which are ordered by distance from the geo-center of the 87505 zip code.

    I hope this helps; please let me know.

Viewing 4 replies - 1 through 4 (of 4 total)
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