Issue with spreadsheet importing data 2 times

Hey @johnmwg,

Have you leveraged the Primary Field Feature?

That should solve this,

Thank you – Sam

Hey @sbazzi!

Thanks for the quick reply!

I am not too familiar with the Primary Field feature nor was I able to find sufficient information on it either. Could you please explain it to me or where to find this setting?

Did you create one feed ? if you are using pro version then remove free version

@crmperks I am currently using the free version – the is only 1 feed and 1 installation of the plugin on my site. Not too sure what the issue is.

Hmm, can you send us a screen shot?

Thank You – Sam

@sbazzi

here is a link to a couple of images regarding the spreadsheet and plugin settings

View post on imgur.com

Excellent @crmperks will have a look,

Thank You – Sam

@sbazzi @crmperks Thank you guys! Let me know if you find anything please. Still having this issue sadly.

send screenshot of logs page https://i.imgur.com/XXA3rfn.png here https://www.crmperks.com/my-account/

Please send screen shots along,

Thank You – Sam

@crmperks sorry for the late response – here you go https://imgur.com/a/P3X1NJf

Hey @johnmwg,

We will have a look,

Thank You – Sam

@sbazzi Thank you Sam! Let me know if you need anything else ??

Hey @johnmwg,

Did you get a chance to open up a ticket on the CRM Perks site?

Our team will respond much faster there.

Thank You – Sam

• This reply was modified 2 years, 11 months ago by sbazzi.

@sbazzi I have not – I will do that now! Thank you!