Issue with stripe gateway from Funnelkit

  • Hello. The plugin works great but it’s messing around with several things :
    – the payment process on my checkout page
    – other things like buttons action in pages showing woocommerce widgets with elementor
    – prices of the shop in TTC were recalculated for other countries and it’s was a nightmare to understant what happened. In my situation with 0% taxes for every countries execpt 1 with 8% which I configurated on your plugin with a different price. Everything was nice for the exception country, but everey other countries, with 0% taxe, the 8% where deducted to the original price in the product…

    I had to disable it … it’s really too bad…
    I use Funnelkit for redesigning the checkout page and create sells funnels.
    I hope you’ll take this in consideration. As my website is live I had to pick another solution but if you solve this, I may change for your plugin again as it’s much more practical to have free pricing than the one I found with global currency equivalences.

    Thank you.

Viewing 1 replies (of 1 total)
  • Plugin Author Oscar Gare

    (@oscargare)

    Hi,
    The tax issue is due to how WooCommerce adjusts the taxes when the price is entered with taxes included. If you enter the price with taxes included and the customer’s country has no taxes, WooCommerce will subtract your shop-based country taxes. You can turn off the tax adjustment for the countries in a pricing zone by turning on the “Do not adjust taxes based on location” option in the pricing zone settings. Review:
    https://www.pricebasedcountry.com/docs/common-issues/prices-entered-with-tax-show-a-wrong-value/

    Or, you can turn off this WooCommerce feature on the whole site using the following code snippet:

    add_filter( 'woocommerce_adjust_non_base_location_prices', '__return_false' );

    I need to review your site to determines the cause of the other issues you reported.

Viewing 1 replies (of 1 total)
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