• Resolved perryktw

    (@perryktw)


    I’m using the latest version – 2.1.12 – and I can see the “Yes, I want to receive your newsletter.” checkbox in the checkout even though “Subscribe on checkout” checkbox is not selected in the settings.

    Could you please update the plugin to not show this option during the checkout if it is turned off?

Viewing 9 replies - 1 through 9 (of 9 total)
  • Thread Starter perryktw

    (@perryktw)

    Do you plan to fix this issue soon? I’d like to get rid of this checkbox in the checkout form and currently the only way to do it is to turn this plugin off. Is this your recommendation?

    Plugin Author MailerLite

    (@mailerlite)

    Hi @perryktw ,

    Could you confirm if you’re using WooCommerce’s checkout blocks along with the MailerLite WooCommerce integration block on your checkout page? If you are, you can remove the MailerLite integration block by navigating to Pages -> Checkout.

    Thanks!

    Plugin Author MailerLite

    (@mailerlite)

    Hey @perryktw,
    We’ve just released version 2.1.15 of the plugin. Please upgrade to this version, and it should resolve the issue. If the problem continues, please let us know.

    Thanks!

    Thread Starter perryktw

    (@perryktw)

    I’m not sure if I understood your question correctly. I only did some changes to checkout fields via this plugin “WooCommerce Checkout Manager”. Nothing in Pages -> Checkout.
    Unfortunately update to 2.1.15 didn’t help. You can see it here: https://dietazglowa.pl/kategoria-produktu/ebooki/. Add any product to the cart and proceed to the checkout.
    Page is in Polish only but I hope it’s still doable ??

    Plugin Author MailerLite

    (@mailerlite)

    Hi @perryktw,

    Thank you for the store URL and details. We checked the checkout page but were unable to reproduce the issue, we can’t see the checkbox, this is a recent screenshot as an example.

    If the plugin is enabled, we believe this is a cache issue, could you please clear the cache and try again after this?

    Thanks,

    Thread Starter perryktw

    (@perryktw)

    Indeed, it was a cache thing. After clearing it, all looks good after the update. Plugin was turned on all the time. Thanks a lot!!!!

    Thread Starter perryktw

    (@perryktw)

    I forgot to close this issue. Doing it now ??

    Thread Starter perryktw

    (@perryktw)

    Hey, I need to reopen this once again as I can see that this was only fixed for desktop view. This checkbox is still visible on mobile devices. Could you fix this as well?

    Plugin Author MailerLite

    (@mailerlite)

    Hi there,

    Thanks for your patience!

    Upon checking it on mobile view, it seems to be resolved. Please let us know if the problem persists on your side.

Viewing 9 replies - 1 through 9 (of 9 total)
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