Issue with Tank you page for woocmmerce

  • Resolved wholets

    (@wholets)


    9 months, 2 weeks ago

    Hello,

    I have following problem: when language is set on English (which is secondary language) and you press “Place order” in the checkout page, it automatically redirects to Thank you page but its in Georgian Language which is First language. why its happening. I could not find reason for it. Can you help me? if lang is ENG Order Summary page (thank you page) should be English right?

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Anca

    (@ancavictoria)

    Hello,

    Could you please check ‘Yes’ for the ‘Force language in custom links’ option in the TranslatePress Settings – General tab to see if selecting this option resolves the issue?

    image.png

    If it doesn’t work correctly after checking this option, can you please provide more details about how the thank you page is created?


    Is the Elementor Pro checkout widget used?

    On this page, does the code for the English language appear in the URL when it appears untranslated?

    Kind Regards,

    Anca

    Thread Starter wholets

    (@wholets)

    Hi,

    That option that’s screenshotted is Enabled, but the problem is still there. so when you are in the English language. and go to the thank you page. that page changes to Georgian. link itself also changes to Georgian.

    You can test it your own.

    follow steps,

    https://saorsaglobal.com/en/donation/ <pick any amount for donation, and then click pay with Bank transfer, which you will redirect to the thank you page which will be in Georgian.

    Thread Starter wholets

    (@wholets)

    it’s build with standard elementor pro checkout widget.

    Thread Starter wholets

    (@wholets)

    Because of inactivity I solved it by myself. I deleted elementor checkout widget and replaced it with crocoblock jetwoobuilder checkout. problem solved.

    Conclusion: Elementor Default Checkout Widget and Translatepress are not compatible

    Plugin Support Anca

    (@ancavictoria)

    Hello,

    Currently, there is a bug when using the Elementor Pro checkout widget, that will be fixed in a future update.

    Due to this bug, the Thank you page is redirected to the default language.

    As a workaround until this bug is resolved, if you wish, you will need to deactivate the widget for the checkout and use the following shortcode: [woocommerce_checkout], and the Thank you page will appear in the correct language.

    Kind Regards,

    Anca

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Issue with Tank you page for woocmmerce’ is closed to new replies.