Issue with the order bump currency

  • Resolved ilflores

    (@ilflores)


    1 year, 7 months ago

    I have a WooCommerce store and sells products to worldwide and for Argentina I sell on ARS currency and for the rest of the world, USD via PayPal. Using your checkout, when I create a bump order, for non Argentina visitors, it shows the bump product price right, but the sales price shows on ARS currency instead of USD.

    I use FOX – WooCommerce Currency Switcher Professional for GEOIP the visitors currency.

    Great tools the one you did. Thanks so much.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter ilflores

    (@ilflores)

    I tried with other currency plugins to see if that fixes but the issue is the same, so no related to the currency plugins but with the way WPFunnels read the price of the bump product on a multi-currency website

    See screenshot here

    • This reply was modified 1 year, 7 months ago by ilflores.
    Plugin Support Rifat Ara Chowdhury

    (@rifat2104)

    Hi @ilflores, thank you for bringing this to our attention. We’re checking the compatibility with FOX Currency Switcher plugin and order bump product price issue.

    We’ll get back to you soon with an update.

    Thread Starter ilflores

    (@ilflores)

    Oh, thanks Rifat. I also found that the Funnel Analytics report does not differentiate between salesmade in one currency and another in the case of multi-currency site, so the report is not accurate in this scenario where you store sell products in more than one currency.

    Plugin Support Rifat Ara Chowdhury

    (@rifat2104)

    Hi @ilflores, our analytics is not optimized for multi-currency yet.

    However, we are gathering feedbacks from our users to improve funnel analytics and your suggestion will be insightful for us.

    Plugin Support Rifat Ara Chowdhury

    (@rifat2104)

    Hi?@ilflores , after investigation we have identified an incompatibility between WPFunnels and FOX currency switcher plugin.

    We have added this to our backlog and plan to work on compatibility in the upcoming quarter.

    Please reach us here if you need any further help.

Viewing 5 replies - 1 through 5 (of 5 total)
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