Issue with the user subscription date

  • Resolved Arun George

    (@arunsgeo)


    6 years, 2 months ago

    Hello!

    I’m using this plugin on one of my client’s website.

    Recently, there is an issue with the subscription date.

    When someone subscribes to the newsletter, the subscription date on the MailChimp account was showing some old date. This issue happens randomly but not with all the subscriptions.

    Here is the screen shot of the issue.

    https://ibb.co/nnbUez

    Is this issue from the plugin or with the MailChimp? Do you have a solution to fix this issue?

    Thank you so much.

    Best regards,
    -Arun

Viewing 1 replies (of 1 total)
  • Plugin Contributor Lap

    (@lapzor)

    Hi,

    I think the date is date of opt-in, and this user is not opt-in yet (did not click the link in the email to confirm subscription).

    Hope that helps. If you have any questions, please let us know!

Viewing 1 replies (of 1 total)
  • The topic ‘Issue with the user subscription date’ is closed to new replies.

Tags