Issue with Update Button Not Functioning Properly

  • Dear Elementor Support Team,

    I am experiencing an issue with the update button in Elementor. After making changes and hitting the update button, it does not turn grey as expected. Although the changes appear on the front end, the update button remains pink. Additionally, when I try to close the tab, I receive a browser pop-up warning that my changes will not be saved. Eventually, the changes that initially appeared on the front end revert back.

    Here are the details of my system configuration:

    • Memory limit: 256M
    • Max Memory limit: 512M
    • PHP Memory Limit: 512M
    • PHP Max Input Vars: 5000
    • PHP Max Post Size: 256M

    I have already increased the memory limits, but the issue persists. Could you please assist me in resolving this problem?

    Thank you for your help.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • dependencyinjection

    (@dependencyinjection)

    +1 same here, different servers and different sites, the button remains active after clicking on Save
    When closing the editor, it’s asking if the changes could be lost (even it saves the changes)
    When opening the editor, sometimes suggest to load the previous changes

    Plugin Support Milos

    (@miloss84)

    Hi there,

    Thanks for contacting us and hope you are doing well and having a great day.

    To rule out the possibility of a plugin or theme conflict, please deactivate all your plugins (besides Elementor and Elementor Pro). If it solves the issue reactivate them one by one to find the culprit. If it didn’t help, switch your theme (temporarily) to a default WP theme such as Twenty Nineteen and see if it makes any difference.

    Also, this could happen due to our Elementor performance experiments you can try to deactivate them. To deactivate them you can go to Elementor > settings > features

    Performance features currently in the experimental stage are:

    • Improved CSS Loading?– An experiment that only loads the CSS of widgets on a page once, in order to prevent multiple requests to the server. With this experiment, CSS files are loaded as inline style tags.
    • Inline Font Icons?– This experiment renders icons as SVGs without loading the Font-Awesome and eicons libraries. Since SVGs are vector-based images which are rendered using the browser’s engine, they do not increase server requests which improves performance

    I am looking forward to hearing back from you soon.

    Kind regards,

    Katie

    (@katiethecreative)

    The problem is widely known. The culprit is Rank Math or rather their last update (published about 2 weeks ago).

    Please go into the Rank Math settings and roll back the previous version.

    Just to be 100% sure, I’d clear the cache and regenerate Elementor CSS after that. But then you should be good to go again. ??

Viewing 3 replies - 1 through 3 (of 3 total)
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