Issue with UpdraftPlus backup

  • Hello, I just want to report a compatibility issue. Today I realised that the settings of UpdraftPlus (professional version) were corrupted. More specifically, it was the settings tab. There are some options there for remote backup storage. They were largely invisible and I couldn’t change some important settings.

    After deactivating one suspicious plugin after another, I realised that the Child Themes Helper was the culprit. It must have to do with JS or CSS on the admin side that are incompatible with those UpdraftPlus has.

    For me the problem is solved for now, but let me know if you provide a general compatibility optimisation that I can test.

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  • Plugin Author paulswarthout

    (@paulswarthout)

    Most likely the problem has to do with some same-named styles and the order in which they are loaded. I don’t own a copy of Updraft Professional to test with. Are you using Updraft Pro on a site you’re building? Or on a site that is complete and in production? If the latter, you should uninstall or at least deactivate the Child Themes Helper. It doesn’t need to remain installed for your Child Theme to continue to work.

    • This reply was modified 1 year, 3 months ago by paulswarthout. Reason: To set the notify of follow up replies option
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