Issue with WooCommerce

  • Resolved Zak

    (@muhammadzak)


    7 months, 3 weeks ago

    Hello

    I’ve an Issue with woocommerce, when a guest try to place and order in the course page, after finishing the order the guest got redirected to the dashboard there is no enrolled courses at all,

    I’ve thses options :

    1-the auto complete orders for woocmmerce option inside tutor lms settings is on

    2-auto redirect to courses after enrollment is on

    3- There are no any active plugins but woocomerce and tutor LMS

    You can use the discount code FREE to try yourself and get a 100% discount when Checkout

    Best

    The page I need help with: [log in to see the link]

Viewing 4 replies - 16 through 19 (of 19 total)
  • Thread Starter Zak

    (@muhammadzak)

    I use the default woocommerce page setup

    • This reply was modified 7 months, 3 weeks ago by Zak.

    Hello @muhammadzak,

    Thank you for your patience. It seems there was a bit of miscommunication.

    In “Guest Mode,” you can view and explore course content, but an account is required to purchase a course. This is necessary to ensure we have user credentials for tracking purposes.

    We have noted your feedback and will consider it for future improvements.

    Thank you again for your understanding. If you have any further suggestions or questions, feel free to let us know. We’re here to help!

    Best regards,
    Taufik Hasan

    Thread Starter Zak

    (@muhammadzak)

    Hello

    Do you mean in gust mode after the user purchase the course and got redirected to the enrolment page ” in his dashboard page” its the defualt option that the use cant find the enrolled course in the dashboard and he should find it empty ????

    Also is it normal that after signing in the user still can’t find the course in the enrollments dashboard page?

    I still didn’t get what you said in your last response

    Plugin Support Md. Jobayer Al Mahmud

    (@jobayertuser)

    Dear @muhammadzak

    I think there is lot of confusion created, please send an email to support at themeum dot com, we will try to solve the problem.

Viewing 4 replies - 16 through 19 (of 19 total)
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