Issue with WooCommerce

Hi @amadreamer,

There shouldn’t be any problems with WooCommerce. Both plugins have been tested to work well together.

At the top of the support forum there is a sticky post that we ask users to read first because it guides you to excellent troubleshooting options we have already put together for our plugin users.

We will be happy to help you. You will need to take the following steps:

1. The Troubleshooting Guide and Frequently Asked Questions (FAQs) are the place to start.

   Please take a few minutes to work through these, as they solve over 90% of issues users have. (Please be sure to follow all the steps, not just read through them.) The issue might not be what you suspect.

   Once you have gone through the Troubleshooting Guide and FAQs, if that doesn’t solve the issue, we’ll need a bit more info from you on the specifics, and we’ll need to email back and forth, so you should move on to the next step.

2. Submit a support request using the secure form at the WP-SpamShield Support page, our main support channel for the plugin. We have an excellent diagnostic process.

That will allow us to help you diagnose this, find out what the real issue is, and get things working right for you.

– Scott

Please note that the WP-SpamShield Support page is our main support venue, not the WordPress forums here, so that will always be the best way to get a quick response and resolve any tech support issues. Please direct any further support questions there.

• This reply was modified 8 years, 3 months ago by redsand.
• This reply was modified 8 years, 3 months ago by redsand.

This is what I always fear with any antispam plugin, even if it is supposed to work well, we know that shxt happens, but the problem is that we often know it too late…

@makeonlineshop I definitely understand your concern. This is why it’s important as a website owner to always test out all essential website functionality when changes are made to the site, including adding new plugins/themes. We have a quick test you can run to make sure things are working after install, and the plugin also has a logging mode so you can see what was blocked. And, if you have any issues, we are always happy to provide tech support. Hope that helps!

– Scott